Patient Care Registered Nurse Supervisor
Resume:
Muna Dissi
Professional Summary: Dedicated Registered Nurse with more than 20 years of experience as a Med/Surg, Orthopedic and Home Health RN, who has proficiently served a variety of patients in the healthcare community. Highly knowledgeable in evaluating medical records to determine accuracy and overall care quality. Eager to use my experience to effectively secure a RN position with your organization.
EDUCATION
Moraine Valley Community College, Palos Hills, IL — Associate of Applied Science (AAS), Nursing; GPA 3.7 (January 2003)
August 2000 - January 2003
EXPERIENCE
Neogen Care, Los Angeles, CA— Clinical RN Supervisor, Remote
April 1 2022- Present
●Leadership experience/management of all clinical multidisciplinary team, primarily focusing on medical management, utilization management and quality care.
●Responsible for ensuring that patient care is coordinated and managed appropriately.
●Receives case referrals. Reviews available patient information related to case, including disciplines required, to determine home care needs. Assigns appropriate clinicians to case.
●Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs, and guides clinicians to promote more effective performance and delivery of quality home care services.
●Reviews patient’s clinical diagnosis, medications, procedures, and clinical course.
● Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
●Attends case conference meetings with organization personnel to facilitate coordination of care.
●Conducts quarterly record reviews and communicates findings and recommendations to Clinical Director/Director of Patient Care Services and appropriate organization personnel.
●Assists in the screening and interviewing process of new organization personnel and makes recommendations for employment of individuals. Assists in the orientation of new organization personnel
●Assists Clinical Director/Director of Patient Care Services in the planning, implementation, and evaluation of in-service and continuing education programs.
●Assists in the formulation, revision, implementation, and evaluation of policies and procedures, as well as strategic goals and objectives.
●Complies with accepted professional standards and principles.
●Participates in public relation and community activities that promote the Organization's role as an effective member of the health care delivery system
●Provided telephone/triage support and patient education on condition, medication therapy and emergency needs
●Performs direct oversight/supervision of clinical operations to ensure day to day productivity and goals are met, focusing on improving workflow patterns and overall documentation quality
●Collaborate with coding team, review DRG and ICD
●Compliance with Title XXII, TJC
●Assists in conducting statistical data/studies review in utilization trends, patterns and outcomes
Olympia Medical Center, Los Angeles, CA— Med/Surg RN
December 2018- April 2021
●Admit new patients to acute care unit with acute and/or chronic illnesses
●Assess, develop individualized nursing care plan, gather clinical information, using nursing process to provide complex wound care, pain management, medication administration and activities of daily living
●Follow HIPAA/JCAHO requirements
●Collaborate and communicate with physicians and other healthcare team members to interpret, adjust and coordinate care provided to improve quality outcomes for patients
●Educate patients on self-care, nutrition and healthy lifestyle choices, and respond to concerns related to medication and preventative care issues
●COVID-19 obtain rapid, PCR nasal swab specimen, donning/doffing PPE, universal precautions
●Responsible for assessment, planning, coordination, implementation, and evaluation of injured/disabled individuals involved in the medical case management process.
●Working as an intermediary between carriers, attorneys, medical care providers, employers and employees to ensure appropriate and cost-effective healthcare services leading to a medically rehabilitated individual who is ready to return to an optimal level of work and functioning.
●Reviewing Medicare and Medi-Cal inpatient stays for appropriateness.
●Collaborating with physicians, nursing staff and patients for discharge planning.
Absolute Home Health, Los Angeles, CA— Clinical Supervisor RN
November 2016 - November 2018
●Review Outcome and Assessment Information Set following Medicare guidelines, performs diagnosis validation/review to ensure that reported diagnostic, procedural and discharge status documentation matches with the provider’s description and health record, improve the accuracy of coding, accurate reimbursement and ensure appropriate outcomes
●Correlate/coordinate all patient care and develop a clinical pathway with the multidisciplinary team
●Plans educational skilled nursing in-services, trains/mentors staff on policies, procedures and regulations
LA Care Provider, Los Angeles, CA — Clinical Supervisor RN
May 2015 - November 2016
●Audit Outcome and Assessment Information Set following Medicare guidelines, review DRG/code accuracy with provider’s face to face/order, initiate/develop individualized nursing care plan/485
●Delegate tasks to all disciplines involved in patient care
●Utilize opportunities to assist patient/family in providing continuity of care
Caritas Home Health Providers, Burbank, CA — Field RN
March 2014 - May 2015
●Perform skilled assessment, home safety evaluation, medication reconciliation/administration, wound care, using standard and universal precautions
●Develop nursing care plan with patient/nurse goals
●Communicate/report findings to healthcare team
●Document all clinical notes/communications
●Follow the philosophies, purposes, policies and standards of our home health team
Palos Health, Palos Heights, IL — Med/Surg, Orthopedic RN
March 2003 - August 2008
●Clinical assessment, focusing on musculoskeletal, neurological and vascular system
●Adhere to HIPAA/JCAHO requirements
●Care for pre and post operative patients, mainly major joint replacements
●Implement admissions, transfers and discharges
●Medication administration, surgical wound care and assess for signs/symptoms of infection
●Provide patient education on proper body mechanics, post op pain management, wound care, infection control
●Integrate and communicate patient care with health care team
Skills
●Referral/Chart Review, Charting and Clinical Documentation
●Developing/implementing initiatives for Utilization Management
●EMR System: Meditech, Kinnser
●Clinical Skills: Med/Surg, Orthopedic, Home Health
●Proficient in the nursing process, prioritization of care, problem solving, time management, strong communication/collaboration with interdisciplinary team members, organization and critical thinking skills
Certifications
State of California Registered Nurse (License #95021780), Renewable October 2025
Arizona State Board of Nursing Registered Nurse (License#295265), Renewable April 2027
American Heart Association, Basic Life Support for Healthcare Providers (BLS), Renewable May 2024
123 Remington
Irvine, CA 92620
ad5yly@r.postjobfree.com
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