Customer Service Rep
Resume:
Fannie Dennis
Covington, GA *****
**************@*****.***
A hardworking and reliable Material Handler focused on going above and beyond to support the team and serve customers. Trained in several areas of manufacturing and offering top-notch organizational and problem solving skills. Motivated to continue to learn and grow as a skilled professional. Authorized to work in the US for any employer
Work Experience
Picker/Packer
BD (Becton Dickinson) Global Medical Technology Company - Covington, GA February 2020 to Present
• Pick and package medical supplies as specified.
• Verify packaged orders when weights are inconsistent.
• Replace over pulled product back in location.
• Assist in training new employees.
• Always willing to go the "extra mile."
• Learn every aspect of the job including the running of conveyors to jams on the line and the corrugated compactor
Machine Operator
Amtico International - Conyers, GA
February 2007 to May 2009
• Monitored production machinery during operation to identify and quickly resolve problems.
• Followed jobs specifications to correctly set up the accessories and tools for each piece of equipment.
• Reviewed final products to spot issues, assign quality grades and remove unacceptable work to correct problems or dispose of materials.
• Prepared and ran machines such as Koenigsberg and Black & White to complete high-quality work. Line Operator/Back-up Packaging Specialist
Solo Cup Company - Conyers, GA
May 2001 to January 2008
• Packaged line product and stage onto conveyor.
• Quickly addressed problems with the production line, including jams and product pile-ups.
• Checked the weight and appearance of finished products, assigning them grades and removing rejected items from the packaging queue.
• Operated and repaired production wrapper machines.
• Managed the replenishment and organization of packaging supplies such as boxes, bags. Accounts Receivable/Inventory Clerk
Sun Brand - Chamblee, GA
August 1998 to June 2001
• Continuously classified and filed records to keep the system efficient and all information organized.
• Unpacked and stored deliveries quickly to maintain an efficient work environment.
• Operated equipment such as the wave and the pallet jack to move and organize stock. Order Processor/Customer Service Rep
Lillian Vernon - Virginia Beach, VA
June 1996 to September 1998
• Processed payments, documented transactions and prepared paperwork to complete the orders.
• Recommended products and services to meet customer's needs, improve their experiences and increase the company's bottom line.
• Worked with customer relations teams to expedite and trace customers' shipments. File Recovery Clerk
Sears ROCC - Northlake, GA
June 1992 to October 1994
• Filmed and stored all receipts using a microfiche industrial camera
• Continuously classified and filed records to keep the system efficient and all information organized. Education
Word Processing and Automated Office Specialist Certificate Interactive Learning Systems - Tucker, GA
February 1990 to October 1990
High School Diploma
A L Johnson High School - Thomaston, AL
May 1988
Skills
• Organize storage areas
• Operate forklifts
• Secure loads
• Data entry
• Optimize storage
• Audit Inventory
• Process transactions
• Inbound call answering
• Cross-selling
• File documents
• Organize/Transmit files
• Manage research
• Inspect equipment
• Operate machinery
• Warehouse Associate
• Picker Packer
• Forklift
• Packing
• General Labor
• Pallet Jack
• Filming
• Materials Handling
• Order Picker
Certifications and Licenses
Driver's License
Assessments
Forklift Safety — Highly Proficient
February 2020
Best practices and safety hazards in forklift operation Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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