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Customer Service Brand Ambassador

Location:
Kapolei, HI
Posted:
May 25, 2024

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Resume:

La Kisha Marie Reddic

ad5yks@r.postjobfree.com

808-***-**** cellular

Management Team,

To whom concerned:

I was elated to hear that you have and available opening in Honolulu. I am extremely interested in competing for this Role! I know that various qualified personnel will apply, so I decided to introduce myself.

As a student and graduate of FIDM and Brand ambassador within a retailing environment, my qualifications should meet your requirements. I give an above and beyond client experience by paying attention to every little detail. I go the extra mile! Taking the Initiative has always been my academic and career focus.

I certainly understand responsibility, hold a strong work ethic and strive to do my best in any situation. I have experience selling luxury, premium and artisan products. I love to clientele and engage. Keeping detailed records, building relationships with clear, concise communication. Selling, coaching and stellar customer service has guided my skills. I know how to lead and be part of a productive and successful team, measured by KPI’s.

I am relatable, positive and upbeat. Energetic and outgoing with colleagues and clients. I commit with a sense of urgency and authenticity. Working in a cohesive and collaborative way with a team.

I am comfortable with all cultural diversity, demographics, generational, customer care, math, merchandising, replenishment, stocking, send-sale, shipments, packaging and wrapping.

I can perform Opening/Closing procedures with administrative duties. Conversion is my specialty and I’m capable of EOD and EOM Reports on daily and monthly goals.

I provide polite and patient first and last impressions. POS proficiency and extensive cash handling experience, in sales, returns, sends, and credit card transactions.

I am always prompt and prepared to work any shift with flexibility and open availability. Including weekends and holidays.

I know that you prestigious reputation for going above and beyond and that is why I feel I would be a great fit and candidate!

I am looking forward to meeting and discussing the ways in which I can contribute my experience, education and energy.

Thank you for your consideration,

La Kisha Marie Reddic,

ad5yks@r.postjobfree.com

455 Nohonani Street #8

Honolulu Hawaii 96815

808-***-****

RESUME-

PROFILE:

Energetic, Outgoing, Team Player with Excellent Communication and Sales Skills. Qualities include Integrity, Focus, and Going the Extra mile. Posses Drive, Dedication, a Sincere Passion for Fashion, Luxury and Trends. Provide Upbeat, Mature, Positive and Professional Demeanor.

EXPERIENCE:

Sales Lead

Maje-Paris SMCP - Los Angeles, CA

November 2021 to Present

Responsible for the sales floor, driving sales measured through high KPI’s, training and guiding associates, visual merchandising, Opening/Closing operations and procedures. Meeting and exceeding 35% of monthly sales goals.

24 Seven Talent

110 E 9th St. Unit C901

Los Angeles, CA 90079

September 4, 2019 - January 28, 2020

Temporary Seasonal Assignment with Jimmy Choo Shoes, Global Luxury Brand Presence where I applied my retail development to the Company selling strategy, encompassing attention to detail, accessories, small leather goods, eyewear, belts, and fragrances, suggestive selling, assisting Senior Associates with Client appointments, POS, giving a lasting impression, plus impeccable service.

JBC

108 West 39th Street, 7th Fl.

New York, NY 10018

August 3, 2019 - August 10, 2019

KITH Cocoa Cola Hawaii Campaign Capsule & Pop-Up at Royal Hawaiian

Store set-up, inventory, shipments to sales, cashiering, and assisting with lines and fitting rooms. Celebrity clientele, exclusive products

Trina Turk Inc.

International Market Place

Honolulu, Hawaii 96815

July 5, 2018 - July 31, 2019

Sales Stylist and KeyHolder for Lifestyle Brand that includes swimwear to home furnishings, jewelry and most of all a men and women’s Line with a cult following for its renowned vibrant colors! Promoting Events, Sip and Sales, Clientele, Visual Merchandising, Sales, Cashiering, Opening and Closing Procedures, Shipments, Inventory, and other KeyHolder Responsibilities

Diesel USA, Inc.

Waikiki, Kalakua Avenue #2301

Honolulu, HI 96815

May 2017- July 2018

Stylist and Brand Ambassador for Premium Denim Brand. Speak to the Collections with each client, met and surpassed individual and store sales goals, high conversion, AVT's, through demonstrated product knowledge, teamwork and communication, exceptional customer service practices

Bloomingdale's Inc.

Santa Monica Place Mall

Santa Monica, Ca 90250

April 2016 - April 2017:

Free People Specialist:

Sales Professional, Responsible for Store support and Customer-facing roles, Thrive within busy, high volume, luxury

Retail environment requiring the ability to prioritize, provide the best Customer Service, Conversion

Clientele book, Promotion Events, Pre-Sale, Fitting Room coverage and Styling

Microsoft Theater & Staples Center

L.A. Live, Los Angeles Ca.

June 2014 - July 2016:

Guest Relations & Events

Public Relations as well as Audience Control and Ticket Taking for Major Concerts, Conferences, Award Shows, Press Junkets for Laker and Clippers and King Games. Escorted and Interacted with Celebrities and CEO's in luxury suites, boxes, and Green Rooms during Major Televised events, Professionalism and Discretion.

Macy's Inc.

Montebello Town Center

Montebello Ca., 90640

Oct. 2012 to Jan.2014:

Seasonal Sales Associate

Men's Juniors Department

Sales, Replenishing, Styling, Cashiering for Life Style Denim Brands : Levi's, Diesel, Armani, & Guess Jeans in High Volume Period & Location, Fitting Room Coverage & Merchandising.

Banana Republic

Century City Plaza

Los Angeles, Ca. 90025

Nov. 2011 - Feb. 2012

Team Lead: Managing Associates, Scheduling Breaks and Shift Coverage, Effectively Communicated Company Expectations, Assisted with Drive of Sales Staff, Supervision, Evaluation and Training of Seasonal Associates, Meeting Daily Sales Goals, Customer Conflict Resolution on Sales Floor, Fitting Room Coverage, Loss Prevention.

Martin + Osa

Century City Plaza

Los Angeles, Ca. 90025

Nov. 2007- May 2010:

Sales Associate/ Key Holder: Opening and Closing Procedures, Provided exceptional customer service and answered all inquiries on various lifestyle products and apparel for a high end denim brand. Performed stocking, inventory and merchandising functions. Assisted Management with hiring and training of new associates as well as scheduling duties.

SKILLS:

Retail Store Operations, Sales, Proficient with MS Word, Mac and Excel, Team Player, Building relationships, Clientele Books, Cash Handling, POS Registers, Floor Sets, Well Organized/Multi-Tasker, Excellent Communication Skills, Proficient in Korean

EDUCATION:

Fashion Inst. of Design & Merchandising

909 Grand Ave.

Los Angeles, Ca 90016

AA in Marketing & Merchandising

Spring 2000

West Los Angeles College

9000 Overland Ave.

Culver City, Ca. 90340

AA in Korean Studies

Spring 2017

Referrals available upon request.



Contact this candidate