Customer Service Assistant Manager
Resume:
Denise Cothran
Greenwood, SC 29649
********.**@*****.***
Objective
Utilize numerous administrative and customer relation skills to contribute to overall success of my employer.
Employment History
Housekeeping/Laundry Aid
5/29/23 - 4/15/24 Wesley Commons Health Care
•. Cleaned residents homes.
•. Washed and dried their linen
•. Picked up dirty linens from several locations and
washed dried and restocked linen closets
Senior Customer Service Representative
12/2022 –4/23 Kinsmith Finance, Greenwood, SC
Assist customers with general financial needs.
Take applications for opening or closing loans.
Handle delinquent accounts, including making calls.
Reporting cash flows on a weekly basis.
Assistant Manager
01/2021 – 12/2022 Cato Fashion, Greenwood, SC
Manage location when needed, including opening and closing store
Assist customers with general shopping needs.
Make daily deposits, balance cash drawer, and file nightly reports.
Cashier
8/2019 – 12/2020 Publix Supermarket, Anderson, SC
Offer customer service
Assist customers with general shopping needs.
Balance cash drawer
Infant Room Preschool Teacher
7/2020 – 12/2020 New Prospect Baptist Church, Anderson, SC
Care for infants from 6 weeks to 12 months old
Assist parents with general care needs
Work closely with other preschool teachers as needed
Assistant Manager
12/2018 – 7/2020 Cato Fashion, Greenwood, SC
Manage location when needed, including opening and closing store
Assist customers with general shopping needs.
Make daily deposits, balance cash drawer, and file nightly reports.
Cashier
09/2018 – 12/2018 Aramark, Lander University, Greenwood, SC
Collect payments, balance cash drawer, and run nightly reports.
Clean work stations and lobby.
Stock supplies, as needed.
Assistant Manager
01/2017 – 07/2018 Regional Finance, Greenwood, SC
Manage location when needed.
Assist customers with loan applications, opening new accounts, processing payments and related items.
File legal paperwork, bankruptcy documents, process repossessions.
Customer Service Representative
09/2009 – 01/2017 Regional Finance, Greenwood, SC
Assist customers with loan applications, opening new accounts, processing payments and related items.
Perform general accounting duties including drawer reconciliation, payment deposits, various reporting and bank related items.
Handle location’s delinquent accounts and provide customers with various options to settle debts.
Teller
07/2008 – 09/2009 Woodforest Bank, Greenwood, SC
Assisted customers with general banking questions, new accounts, check cashing, deposits and withdrawals.
Handled cash receipting responsibilities and armored truck transactions.
Cashier/Stocker
06/2007 – 07/2008 Dollar General Stores, Greenwood, SC
General customer services duties including cashier and customer service.
Various accounting and cash handling functions including balancing till and reconciliations.
Performed shelf stocking and product resets.
Food Service
08/2004 – 07/2008 Greenwood School District 50, Greenwood, SC
General customer services duties including cashier and customer service.
Various accounting and cash handling functions including balancing till and reconciliations.
Food preparation and distribution to students.
Education
05/1983 Crescent High School, Iva, SC
High School Diploma
Other Experience
15 years of quality control experience in the manufacturing industry.
References
References are available on request.
Contact this candidate