Human Resources Generalist

Quinshana Crosby

Greenville, SC ***** 864-***-**** ad5yiv@r.postjobfree.com

Human Resources Professional

Dedicated and adaptable business professional with a proven track record of problem-solving and effective communication. Excels in team collaboration, time management, and maintaining compliance with regulations. Seeking to leverage experience in residential counseling and mortgage administration for a dynamic Human Resources position.

Key Skills

Interpersonal Time Management Organizational Teamwork Banking Finance Microsoft Office

Professional Experience

Generations Group Home, Greenville, SC August 2023 - present

Residential Counselor

•Provided support for residential counseling initiatives.

•Managed the processing of group intake forms.

•Facilitated and directed group treatment processes.

•Facilitated the coordination of daily group activities.

•Supported adolescent residents in navigating their daily routines.

Truist, Greenville, SC June 2008 - March 2024

Tax Specialist II, Mortgage Loan Administration

•Coordinated timely and accurate processing of mortgage tax payments.

•Maintained secure mortgage files in compliance with federal and state regulations.

•Implemented corrective actions and improvements based on audit findings.

•Facilitated and managed department volunteer and team-building activities.

Cash Operations Specialist, Mortgage

•Managed and processed incoming/outgoing cash transactions.

•Ensured accuracy in recording cash movements and reconciled discrepancies.

•Processed mortgage payoffs.

Education

Human Resources Generalist Certification

Greenville Technical College, Greenville SC

Bachelor of Science in Human Services

Southern Wesleyan University, Greenville, SC

Associate of Applied Science

Greenville Technical College, Greenville SC

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