Customer Service Warehouse Associate
Resume:
MAY JEANE BERNADINE
APOLONIO
ABOUT ME
Determined professional with dedication to hard work and team player attitude. Able to handle diverse job requirements and meet company goals. Consistently look for ways to improve customer service and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping customers satisfied with fast, accurate deliveries.
WORK EXPERIENCE
ad5yhn@r.postjobfree.com
Reno, Nevada 89502
EDUCATION
Computer System
Network Technology
AMA Computer College
Sierra Nevada Corporation 2023 - Present
550 Vista Blvd, Sparks
NV
Perform mechanical/electrical assembly from engineering drawings, assembly instructions, and other production documentation Install and Integrate wiring, and termination in accordance with systems requirements.
Work with engineers to identify issues with new product. and improve them
Responsible for building new assemblies, disassembling, modifying, reworking and reassembling experimental or prototype assemblies and subassemblies.
Production Technician
Arrow Electronics
Warehouse Associate
• Move inventory to appropriate staging areas for further processing as per the statement of work.
• Verify asset counts, sort, and label product.
• Identify and sort commodities into appropriate categories.
• Maintain system transactions and paperwork that support and validate the processing and disposition of material.
• Ensure quantity, quality, and accuracy of production levels. 2018 - 2023
665 Maestro Dr. Reno,
NV
Teleperformance
Customer Service Representative/ Tech Support
• Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions, and implementing best solutions.
• Connected with customers to address questions and resolve issues through phone and email.
• Participated in trainings to learn new products and enhance skills to optimize customer support delivery.
• Documented customer interactions in computer system and assisted cross-functionally with billing and technical support to deliver high quality customer service.
• Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues promptly and effectively. Escalate complex problems to appropriate teams when necessary.
2016 - 2018
Soreena Ave. Parañaque
SKILLS
• Computer and Internet
Savvy
• Responding to difficult
customers
• Calm and Professional
under pressure
• Team-Oriented and
Cooperative
• Accuracy and Efficiency in
Documentation
Contact this candidate