Customer Service Client Care

Location:

Saint Martinville, LA

Salary:

15 hr

Posted:

May 25, 2024

Contact this candidate

Resume:

MICHAEL DAVID

ad5yfy@r.postjobfree.com 337-***-**** Saint Martinville, LA 70582

Summary

Friendly Cosmetologist dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Proficient Cosmetologist with 13 years of experience in all hair care. Successful at chemical and conditioning treatments and comprehensive plans for individualized client care. Offering extensive knowledge of service and selling techniques. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Friendly Cosmetologist with excellent time management and active listening skills. Offering innovative solutions to unique client needs and success at comprehensive body care . Skilled at selling products while personalizing client treatment. Attentive Cosmetologist with 13 years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs. Motivated professional offering a great experience in the work. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable Cosmetologist with strong ability in lots of areas of hair, skin and nails. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Outgoing, Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Cosmetologist position to help launch career while achieving company goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Outgoing and friendly with strong drive to succeed.

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Friendly Cosmetologist dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Skills

Body Hair Removal

Client Education

Strong Manual Dexterity

Nail Treatments

Hair Styling

Product Expertise

Hair Coloring and Highlighting

Makeup Application

Beauty Tool Sanitization

Trend Awareness

Product and Service Explanations

Hair Assessments

Relationship Building

Issue Resolution

Active Listening

Friendly Communication

Makeup and Skincare

Chemical Mixing and Application

Physical Strength

Product Knowledge

Client Consultations

Decision-Making

Physical Power

Hair Style Recommendations

Contouring Understanding

Special Event Hair Styling

Product Upselling

Styling Tools

Chi Product Expert

Customer Consultation

Social Skills

Reflective Listening

Sales Expertise

Facials and Skincare Treatments

Braid Trained

Payment Processing Expertise

Product Demonstrations

Relationship Building and Management

Salon Management

Color Matching Master

Wig Styling

Administrative Procedures

Clear Communication

Natural Nail-Care Knowledge

Selling and Upselling

Beard Trimming

Licensed Cosmetologist

Experience

Just 4 him Carencro, LA

Cosmetologist

01/2020 - 04/2023

Fostered clean and sanitary work environment to protect customers and staff from infection.

Evaluated client's hair and physical features to determine style and cut plans.

Treated customers to shampooing and head massage to promote loyalty.

Collaborated with other professionals in the beauty industry.

Managed appointments through scheduling software program.

Trained new staff members on salon policies and procedures.

Washed, colored, cut and styled hair for high volume of clients daily.

Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.

Responded to customer inquiries by phone, email and in person.

Maintained relationships with 3 long-term clients while handling up to 10 walk-in appointments daily.

Provided consultations to clients on beauty treatments, products and services.

Performed scalp treatments to improve hair health and texture.

Engaged with customers by providing friendly conversation during services.

Shampooed, conditioned and dried hair and scalp or hairpieces.

Applied water or setting, straightening or waving solutions to hair.

Applied makeup for special occasions such as weddings or proms.

Performed rejuvenation techniques on all types of skin and hair.

Ensured proper sanitation practices were followed at all times.

Introduced customers to cutting-edge beauty trends and products where applicable.

Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.

Carried out waxing services for eyebrows, legs, arms and other body parts.

Created customized hair styles according to client's preferences and facial features.

Assisted with basic bookkeeping, filing and maintaining clients' records.

Bleached, dyed or tinted hair using applicator or brush.

Trained or supervised other hairstylists, hairdressers and assistants.

Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.

Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.

Used curlers, rollers and curling irons to press and curl hair.

Performed haircuts, coloring, highlighting and styling techniques.

Maintained accurate records of customer services provided.

Assisted customers in selecting appropriate retail products for their needs.

Operated cash registers to receive payments from patrons.

Attended continuing education classes to stay up-to-date with trends in the industry.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Educated clients on proper skin care techniques and products.

Advised clients on how to maintain their new hairstyles at home.

Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

Developed a loyal client base through excellent customer service.

Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.

Kept work stations clean and sanitized scissors, combs and other styling tools.

Kept notes listing preferences and services provided to clients for quick reference.

Customized styles, services and products to suit client needs and maintain customer satisfaction.

Combed, brushed and sprayed hair or wigs to set style.

Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.

Backed up reception desk by answering phones, scheduling appointments and processing payments.

Promoted additional services or products available in the salon.

Maintained cleanliness of salon equipment and tools.

Upsold various treatments or packages when appropriate.

Massaged and treated scalp using hands, fingers or vibrating equipment.

Developed new styles and techniques.

Met with customers to discuss style preferences and special requirements before treatment.

Shaved, trimmed and shaped beards and mustaches.

Designed cleaning schedules and organizational systems for treatment and sales areas.

Assisted senior stylists with complex color formulations.

Completed day-to-day duties accurately and efficiently.

Identified needs of customers promptly and efficiently.

Prioritized and organized tasks to efficiently accomplish service goals.

Exceeded customer satisfaction by finding creative solutions to problems.

Recognized by management for providing exceptional customer service.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Maintained schedule of class assignments to meet deadlines.

Planned and completed group projects, working smoothly with others.

Modified existing software systems to enhance performance and add new features.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Answered numbers of calls per shift to assist with customer questions and concerns.

Displayed strong telephone etiquette, effectively handling difficult calls.

Maintained updated knowledge through continuing education and advanced training.

Understood and followed oral and written directions.

Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Delivered products to customer locations on time.

Leveraged Microsoft and salon data skills to input and compile data gathered from various sources.

Assisted with customer requests and answered questions to improve satisfaction.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Cut, trimmed and shaped hair or hairpieces using clippers and scissors.

Smart Styles Hair Salon New Iberia, LA

Manager

05/2021 - 08/2021

Cut, trimmed and shaped hair or hairpieces using clippers and scissors.

Fostered clean and sanitary work environment to protect customers and staff from infection.

Assessed client features and preferences to advise personalized makeup and hair styling techniques.

Evaluated client's hair and physical features to determine style and cut plans.

Treated customers to shampooing and head massage to promote loyalty.

Updated and maintained customer information records and beauty services provided.