Team Members Reset Merchandiser

Macio Byrd

Hickory, US ***** • 828-***-**** • ad5yed@r.postjobfree.com • WWW: Bold Profile

Professional Summary

Having been through 5 years of undergrad, switching majors, and experiencing tough losses in my life growing up and throughout college. I am fully confident in my ability to adapt and flourish in any environment. Having to persevere is all I have ever known and I will embody that through every task I do. I am seeking to obtain and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering excellent communication and good judgment. I am hardworking and a passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Skills

Corporate Social Responsibility Microsoft Outlook

Microsoft Excel Program Planning

Adaptable and Flexible Strong Communication and Interpersonal Skills Engaging with Diverse Customers Meeting Sales Goals Speech Clarity Goal-Driven

Educating Consumers Program Leadership

Work History

Retail Reset Merchandiser, 05/2020 to Current

Progressive Retail Services – Hickory, NC

Increased customer satisfaction by providing knowledgeable assistance and addressing inquiries promptly.

Maximized sales potential with strategic product placement based on customer preferences and market trends.

Elevated overall presentation quality through meticulous attention to detail when setting up displays and signage.

Optimized space utilization, rearranging shelving configurations as needed to accommodate various product types.

Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.

Reduced out-of-stock occurrences by closely monitoring inventory levels and reporting any discrepancies or concerns promptly.

Improved store appearance by executing merchandise resets and planogram updates according to client guidelines.

Mitigated loss prevention risks by identifying potential security vulnerabilities during merchandising activities.

Supported new team members in their training process, serving as a resource for guidance and best practices.

Boosted efficiency through regular communication with team members, sharing project updates and relevant information.

Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.

Maintained inventory accuracy, conducting regular audits and reconciling discrepancies in a timely manner.

Removed damaged, out-of-code, not-in-set and discontinued items from displays. Answered customer questions regarding store merchandise, department information, and pricing. Stocked merchandise, clearly labeling items, and arranging according to size or color. Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Campus Recreation Internship, 08/2022 to 12/2022

North Carolina Agricultural and Technical State University Facilitated individual and group recreation therapy sessions to promote independent community-based recreation

Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Carried out day-day-day duties accurately and efficiently Led E-Fitness Program with Nintendo Switch

Created and Organized an original competitive fitness program, that included high scores, several types of games and used devices that were connected to the game Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Ambassador, 10/2021 to 07/2022

Amazon RDU9 Fulfillment Center

Greeted customers and clients to create welcoming atmosphere Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude

Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust Assisted team with operational policies and procedures to drive services Gathered information, assessed accuracy and expected value and communicated efficiently with other leaders

Liaised and worked collaboratively with colleagues and vendors to support functionality of workspace

Used hand-held scanners and physical logs to accurately track item movements Assembled, sealed and loaded packages into correct trucks Removed jams and unblocked conveyor system to maintain flow of goods Followed verbal and written instructions to properly move and ship products Alerted supervisors and coworkers of hazards and other issues for quick resolutions Prepared pallets of boxes for easy transportation between customer and storage locations Inspected incoming and outgoing shipments to verify accuracy and prevent errors Prevented load shifting or damage by using bracing and strapping techniques Removed debris and hazardous materials from packing area to avoid contamination Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed

Handled inventory control and cycle counting procedures Assisted Trainers with during busy periods, developing new skills while boosting warehouse efficiency

Inspected equipment and used troubleshooting approaches to keep machines operational Attended several events per week, establishing professional relationships and achieving political objectives in my official capacity.

Package Handler, 06/2020 to 08/2020

FedEx Ground

Used hand-held scanners and physical logs to accurately track item movements Assembled, sealed and loaded packages into correct trucks Removed jams and unblocked conveyor system to maintain flow of goods Followed verbal and written instructions to properly move and ship products. Electronics Sales Associate, 05/2018 to 08/2018

Concentrix Corporation

Educated customers on a variety of product offerings, including AT&T products, in order to help them make better purchasing decisions

Processed credit and debit card payments to complete the customer buying experience Processed customer returns and exchanges to refund payments, trade items, and provide store credit

Educated customers about promotions to increase sales Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns Shared product knowledge with customers while making personal recommendations Remained calm and used strong problem-solving and interpersonal skills to resolve conflicts Answered customers' questions and addressed problems and complaints over the phone Answered questions about store policies and concerns to support positive customer experiences. Car Detailer, 02/2016 to 05/2016

Platinum Detailing, Inc.

Waxed the exteriors of vehicles and then buff them to a brilliant shine Buffed them to remove water spots from vehicle windows and windshields Washed cars and trucks on a daily basis for a Toyota auto dealership Used cleaning, protective, and restorative agents to maintain and improve the appearance of vehicles

Operated buffers, steamers, hoses, vacuums, and other equipment to meet service expectations. Education

Bachelor of Science: Kinesiology, 01/2022

North Carolina A&T State University - Greensboro, NC High School: 01/2017

Hickory High School - Hickory, NC

Accomplishments

Dean's List 2x

Volunteer Work @ Ridgeview Recration Center

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