Customer Service Sales Associate

Jadah S Malone

**** ********* ****, *********, ** 60422

773-***-**** ad5ydh@r.postjobfree.com

Objective

I am seeking to obtain a position within your company that will utilize my work experience and educational background. I would love to join a company that will provide a challenging environment and also an opportunity for advancement. I am excited to utilize my customer service and management experience to contribute to the company’s success.

Education

Kenwood Academy High School

•HS Diploma

Kennedy King College

•Associates in Arts

Professional Experience

2011-2013, Victoria’s Secret

Ford City Mall/ Sales Associate/ Cashier

•Responsible for providing each customer with the brand experience so they can become loyal customers for life

•Through the holiday’s I was promoted to the brand ambassador for my store’s location

•Entitled recovering and restocking the merchandise within the store.

2013-2015, Old Navy

1596 N Kingsbury St/ Sales Associate/ Cashier/ Stocker

●Cash management and grasping the signups for credit cards signing up 15+ customers daily increasing the store’s revenue at high percentages

●Inventory control (unboxing, floor placement, order fulfillments)

●Provided exceptional customer service to over 50 plus customers daily

2014-2017, Rainbow Clothing

167th Pulaski/ Assistant Manager

Opening and closing store daily

Exceeded customer purchases to target daily store goals. Recommending products based on customer needs and wants

Promoted from junior manager to assistant manager within 1 year

2016-2024, DTLR

178th Halsted St/ Store Manager

●Supervised and trained 14 sales associates and 2 Assistant Mangers

●Maintained scheduling a team to not exceed payroll being over 250 hours weekly

●Exporting payroll and time clocks ensuring everyone was paid correctly

●Made goal 40k over monthly surpassing monthly goals and expectations

References

Marnie Boyd, Assist Director of Pre– Engineering Program at Chicago State University, 773-***-****

Aniya Ellis, Assistant Manager of DTLR, 773-***-****

Beatriz Pina, Merchandiser, 708-***-****

Trenton Taylor, Chicago Public School Dean, 708-***-****

Contact this candidate