Restaurant Manager Retail Sales

ad5ydf@r.postjobfree.com com North Hartman Tonawanda, NY +1-716-***-****

PROFESSIONAL SUMMARY

Over 30 years of Food & Beverage experience . 25 of it in just multiple Management experiences.

WORK HISTORY

Team Restaurant Manager at Panera Bread

10/2022 - Current (2 years)

Entrusted with all FOH BOH training protocol with all current future breadheads well into further

growth.

Increased catering retail sales by almost 10 by creative LSM as well as the brand in less than 6

months. Instituted policies to hold employee retention trained fellow breadhead management to further

their development.

Advanced processes in safety, food costs labor with basic mentoring rising current store levels from

3 to 1 in less than 6 months. All the while continuing my growth leadership skills learning from current

former friends coworkers top to bottom

Restaurant Manager at Pinstack Entertainment

02/2021 - 03/2022 (1 year)

Ran full scale restaurant, along with overseeing all entertainment venues. This included all 28 bowling

lanes,all outdoor games over 150 video games as well as bumper cars, rope climbing 2 story laser

tag.

Extensive catering BOH experience.

Manager at Furr s Fresh Buffet

07/2019 - 04/2021 (2 years)

Promoted to AGM in 2020.

Increased Sales by 5 Attending Chamber of Commerce Meetings, LSM with Staff, Military Mondays

and Senior Night.

Partnership with Kitchens.com to increase Sales Post Pandemic, Added 2 more Restaurant Concepts

Menus in their kitchen, Zio s Italian Kitchen and Wing and Go Guests would have food delivered via Uber

Eats Door Dash Post Mates and

Guests could pick up as well at restaurant.

Decreased Food Costs from 40 to 34 through training, proper portioning, controlling inventory,

following recipes and spec sheets.

Decreased Labor Costs from 29 to 27 through scheduling according to forecast, cross training,

hands on management and cutting staff during slow periods. Coached, managed and developed teams through hiring, training, staffing and creating a positive work

environment.

Maintained excellent hospitality, customer service and satisfaction while achieving maximum revenue.

Assured high food quality in compliance with brand products.

(Reason for looking Furloughed Covid 19 Looking to develop professional experience with a stable and

growing concept)

AGM Training Manager at Corner Bakery

05/2015 - 06/2019 (4 years)

Annual Sales Volume 2.3 Million

Hired as MIT, promoted to Manager and promoted to Assistant General Manager.

Assigned to 4 stores with Southlake store recognized as the 1 store in the state store sales.

Increased Sales Catering Sales by 5 YOY during tenure by promoting stores and Chamber

involvement.

Reduced Labor Costs from 20 to 17.1 by tight scheduling to forecast and demand on daily basis.

Earned Top store labor in state for lowest labor costs in 2018. Decreased Food Costs to 26.2 against goal of 28 by training staff in inventory and portion control.

Retained low employee turnover through daily communication with staff and staff buy in.

Oversaw all MIT training and store training promoting 9 MIT s into management and 2 shift supervisors.

Recognized as Top Managerial Trainer for MIT Franchisees. Led LSM efforts with Chamber involvement in each city assigned and feet on the street marketing.

Consistently hit 85 or better annually on guest feedback through proper training.

(Reason for leaving Took a leave for mother s passing and deiced to seek another opportunity due to

change in management direction growth opportunity with Furr s) Manager and Promoted to Assistant General Manager at Fat Daddy s 01/2013 - 04/2015 (2 years)

Increased sales by 5 YOY via LSM, promotions and four wall execution. Recognized for busiest day in franchise history earning over 47,000. Reduced Labor Costs by 1 by increasing staff and controlling shifts. Maintained Food Costs by portion control and recipe adherence. Responsible for all hiring, training and development of staff. Coordinated LSM to all local businesses via promotions, flyers and specials.

(Reason for leaving

Accepted growth opportunity with Corner Bakery)

Kitchen Manager at Frankie s Sports Bar and Grill

01/2011 - 12/2012 (2 years)

promoted to FOH Manager and then to Assistant General Manager. Increased Sales by 8 during tenure by promoting drink specials and employee retention practices.

Maintained Labor Costs by managing schedule to demand and adjusting as needed.

Reduced Food Costs by simplifying menu and training staff on waste and portion control.

Directly involved in LSM via business card drops and online marketing with specials.

(Reason for leaving Better opportunity with Fat Daddy s) Regional Sales Executive at GLAZER S DISTRIBUTORS

01/2000 - 06/2010 (11 years)

I sold traveled all over DFW all over outside of DFW. This also included many grocery other chains

across Texas. I m very adept at building business relationships keeping profits margins in line.

EDUCATION

North Tonawanda High School

General Studies

North Tonawanda High School

Graduated 1988

Regents

Erie College (2 tears college Erie Community College Graduated 1990

Culinary Arts

SKILLS

Excellent Culinary Skills, 20 years

Catering Management, 12 years

Both FOH & BOH Experience, 20 years

Major labor & scheduling, 15 years

LANGUAGES

Spanish, Academic

SOCIAL NETWORKS

Facebook, https://www.facebook.com/cyndimeilam

Twitter, https://www.twitter.com/cyndimeilam

Linkedin, https://www.LinkedIn.com/cyndimeilam

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 025 years

I have a security clearance

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