Customer Service Representative

SHADASHA CRAIG

Address: Graham Ext Ojoe Road Sangre Grande Phone:2950153

Email:**********@****.*** · LinkedIn Profile Shadasha Craig

EXPERIENCE

APRIL 2022- MAY 2022 (CURRENTLY)

SOUS CHEF

Manage PREPARATION for meals daily

Manage PRESENTATION of meals

Logging of fresh produce used daily

Logging of temperatures

Making samples of each meal made daily

Supervise and maintains standard and CLEANNESS of kitchen

Laise with executive chef on new menus and new ideas

NOVEMBER 2019– MARCH 2020

CUSTOMER SERVICE REPRESENTATIVE, SWISSPORT (CARIBBEAN AIRLINES)

checked in passengers

assisted passengers with flihgt information

boarding/disembark passengers

cleared flights with customs

catered INTERNATIONAL flights

send emails

ran clearance

madE announcements

TAG LUGGAGE

JANUARY 2017-NOVEMBER 2019

OFFICE ASSISTANT S&A CATERING, SCHOOL FEEDING PROGRAM

PREPARED AGENDAS

PLACED ORDERS FOR STOCKS

ANSWERED AND RETURNED PHONE CALLS

PREPARED LETTERS AND MEMOS

WRITED UP CLAIMS

SEND EMIALS

reports

updating of records (INVOICES, PURCHASE orders payments etc)

SEPTEMBER 2015- SEPTEMBER 2017

OFFICE CLERK, EASTERN REGIONAL HEALTH AUTHORITY SANGRE GRANDE

MATERIALs DEPARTMENT

assisted in managing six departments

LOGISTICS

drafted memos and letters for departments

retrieved files for personnel

approved gp for my departments

insured the departments stocks were balanced for stock taking

answered and RETURNED calls to departments and suppliers

updating of records (INVOICES, PURCHASE orders payments etc)

medical stores

posted gp for the received and ISSUSE GOODS

received and ISSUED goods to medical departments

prepared itmes and stock cards for stock count

LIAISED with c40 and private companies for deliveries

order surgical parts SURGERIES

answer and returned calls

EDUCATION

CXC CERTIFICATE

ENGLISH

PRINCIPLE OF BUSINESS

OFFICE ADMINISTRATION

BIOLOGY

GEOGRAPHY

MATHEMATICS

DIPLOMA

OFFICE ADMINISTRATION (ALISION)

TERTIARY CERTIFICATES

OFFICE ADMINISTRATION (U.W.I OPEN CAMPUS)

CUSTOMER SERVICE (U.W.I. OPEN CAMPUS)

COMPUTER LITERACY (S.B.C.S)

PROJECT MANAGEMENT (CIPRIANI COLLEGE)

REFERENCES

CHRIS BADALOO

MEDICAL STORES

E.R.H.A

668-1854 EXT 252

DHANRAM GARNESS

MATERIALS OFFICER

E.R.H.A (SANGRE GRANDE)

668-1854

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