Business Development Customer Success

Cynthia mango

Email: ********@*****.*** Phone: 405-***-**** Location: Edmond, OK Web: LinkedIn

Business Development & Client Success

Bilingual customer success and business development professional with 8+ years of diverse experience in business development, client support, marketing, and data aggregation. Skilled at Identifying key decision makers and qualifying sales opportunities by determining buying readiness and timelines. Communication awareness to work cross-functionally within departments and cultures. A bird's-eye for details to see tasks through to completion without compromising integrity. Supervisory experience training, mentoring, and leading teams to effectively meet the company's bottom line.

Core Competencies

-Data Entry & Communications -Stakeholder/Vendor Relations

-B2B/Customer Success & Sales Analysis -Business Development

-Administrative Support & Operations -Lead Generation/Marketing

Work History

National Association of State Departments of Agriculture July 2022 – Current

Field Enumerator

●Gather national and state statistics on farmers' agricultural activities - livestock inventory, labor, and economic data.

●Boost data integrity by assessing and presenting detailed and legible records of interview investigations, crop counts, mileage, and expenditures to leadership.

●Support agricultural producers by providing reliable, accurate, and objective statistics and information that is readily available to farmers, ranchers, and rural communities.

●Interview farmers, ranchers, and other agricultural businesses on-site and via phone.

Silver Elm Estates Oct 2014 – Sep 2019

Community Liaison

●Supported the executive director in creating a welcoming experience for new and existing clients.

●Processed lease signing, termination, and contracts; provided daily information inquiry and community outreach.

●Managed a complex calendar of schedules and appointments for the entire facility.

●Monitor community surveillance and provided guided tours to incoming residents to maximize security.

Additional Positions

Innovative Business Solutions Senior Manager, Business Development Services

Farmers Insurance Company Marketing & Customer Service Associate

Education & Professional Development

University of Central Oklahoma Bachelor of Arts, Modern Language, English & French

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