Customer Service Sales Associate
Resume:
Kyra Naquin
**** ***** ******, *** *******, LA **125 504-***-**** ad5y7a@r.postjobfree.com
Self-motivated sale professional with diversified experience in customer service.
PROFESSIONAL EXPERIENCE:
Vue Orleans New Orleans, LA
Customer Service Representative & Ticketing Clerk – February 2022 to August 2023
Ensured exhibits were in good standing prior to opening
Gave talks to visitors about exhibitions
Helped curators to change displays and exhibitions
Created labels for objects and recorded items on displayed
Issued tickets to customers
Carried out administrative tasks and kept work station tidy & organized
Assisted customers seeking answers to questions and resolutions to problems
PUMA Outlet New Orleans, LA
Sales Associate – April 2018 to April 2022
Trained & assisted colleagues with questions pertaining to company’s policies & procedures
Identified customer needs and directed them to an appropriate product
Handled high volume of customers effectively and efficiently
Worked overtime for emergency call outs
Maintained a clean and organized store
Worked the cash register when needed
Stocked merchandise
ItSugar New Orleans, LA
Supervisor – April 2016 to March 2018
Trained new personnel and assisted them with questions pertaining to company’s policies & procedures
Identified customer needs and directed them to desired product
Worked with customers individually, when needed, and answered any and all questions
Handled high volumes of customers effectively and efficiently
Oversaw a team of 5 or more sales associates a day
Created a schedule for each sales associate and rearrange, if necessary
Worked the cash register when needed
Stocked merchandise
Lindt Chocolate New Orleans, LA
Supervisor – August 2015 to March 2016
Trained new personnel and assisted them with questions pertaining to company’s policies & procedures
Identified customer needs and directed them to desired product
Worked with customers individually, when needed, and answered any and all questions
Handled high volumes of customers effectively and efficiently
Oversaw a team of associates on a day-to-day basis
Created a schedule for each sales associate and rearrange, if necessary
Worked the cash register when needed
Stocked merchandise
Rainbow New Orleans, LA
Sales Associate - April 2014 to November 2015
Identified customer needs and directed them to desired product
Handled high volume of customers effectively and efficiently
Created a schedule for each sales associate and rearrange, if necessary
Worked the cash register when needed
Worked overtime for emergency call outs
Stocked merchandise
Sheraton New Orleans, LA
Receptionist – January 2014 – October 2015
Greeted & welcomed guests while maintaining a high level of professionalism
Managed large amounts of incoming phone calls
Handled high volume of guests and visitors effectively and efficiently
Provided accurate and complete information by using methods and tools provided by the company
Identified and assessed guests’ need to achieve satisfaction
Kept records of guests interactions, process their accounts and file documents
Provided administrative support to various departments within the company
Followed communication procedures, guidelines, and policies
SKILLS
Proficient in basic computer applications to prepare documents & emails
Proficient in communication & conflict resolution
Works effectively under pressure and with frequent interruptions
Works well independently and with others
Adapts easily to new concepts and responsibilities
Ability to multi-task, prioritize, and mange time effectively
Education
New Orleans Charter Science & Mathematic High School New Orleans, LA
REFRENCES: Available upon request
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