Good customer service skills, multi task, team work, computer skills

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Karen A. Faasavalu

************@*****.***/_Phone 385-***-****

SKILLS

+ Fluent reading, writing and speaking in Samoan and English

* Knowledgeable in MS Excel, PowerPoint, Word

* Experienced self-starter with strong communication skills

* Work well independently or on a team:

* — Strong customer service experience

EDUCATION

Brigham Young University Hawaii April 2012-April 2015

Bachelor of Arts - Pacific Island Studies

Emphasis Government Politics

EXPERIENCE

Accounts Payable & Receivable Nov 2016- Dec 2017

CBT Hardware American Samoa

© Organized and schedule payment for local and offshore vendors.

© Manage the payroll

© Prepare accurate information for payment to all vendors.

Teaching Assistant/ Substitute Teacher May 2015-Sept 2015

Church College Pesega Apia Samoa

* Teach History & Geography for level 12 and Computer Studies for level 13

© Responsible for caring and assisting students during class period

© Manage teaching workload and activities when the teacher is absent

© Assist students with their daily academic tasks and responsibilities

Student Assistant January 2013-2015

Brigham Young University-Hawaii — Center of Hawaiian and Pacific Studies Laie Hawaii

* Perform data input, filing, record-keeping, reconciliations

* Resolved students questions and assisted in the completion of their paper work

* Responsible for ordering and delivering departments and inventory needed

* Organize the sale and purchase orders of Department Journals to various vendors

Customer Service & Demo Guide July 2011-December 2011

Polynesian Cultural Center Laie, Hawaii

guests and respond to their inquiries and reque:

* Educate guests about the cultures and activities at the Polynesian Cultural Center

* — Greet and a

* — Teach guests about cultures, stories and traditions of Samoa

Teaching Assistant / Substitute Teacher Nov 2007-Apr 2008

Church College Pesega Pesega, Apia Samoa

+ Teach business studies for the levels 9- 10.

* Assist students with their daily academic tasks and responsibilities

* Manage teaching workload and activities when the teacher is absent

VOLUNTEER

Member 2007, 2009

Samoa Red Cross Apia, Samoa

* Assist with observation and readiness preparation for the South Pacific Games

* Aided those affected by the tsunami by distributing resources

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