Customer Service Call Center
Resume:
Tiffany Brooks
Dedicated
Pensacola, FL *****
ad5y6q@r.postjobfree.com
To be a Team player along with being a Productive worker making sure that your company goals are met
exceedingly in a timely manner.
Authorized to work in the US for any employer
Work Experience
PCM customer service rep
Teleperformance USA, Florida FL Remote - Panama City, FL January 2022 to Present
Order SIM cards for customers, Migrate customers over from Sprint to TMobile, process swaps, add lines, upgrade cell phones, process credit card pym, troubleshoot issues with cell phones, data, and review and explain customers bills.
Laundry Attendant/Housekeeper
Econo Lodge - Pensacola, FL
March 2015 to April 2016
Stripped rooms, Cleaned rooms, Loaded, Unloaded, washer and dryer, swept, mopped utility room and kept surroundings clean.
Food Service Worker
West Florida Hospital - Pensacola, FL
February 2011 to July 2013
Responsibilities
Prepared and served food for patients off of hot line and delivered patients their trays. Accomplishments
Being a dedicated employee to the company and making sure my patients ate appropriately at a specific time each day.
Skills Used
I made sure my area stayed clean at all times while serving food. Laundry Attendant, Front Desk, Housekeeper
Network Telephone - Pensacola, FL
May 2010 to January 2011
High volume call center outbound. Called customers to set up Home phone service and Dsl. Customer Service Representative
AT&T - Pensacola, FL
January 2007 to February 2010
Responsibilities
Set up new home phone, dsl, cell phone service, and direct tv for customers. Processed credit/debit an check payments, and reviewed and explained customers bills. Accomplishments
To work at a fast pace in a very high volume call center. Skills Used
Typing 40 wpm an notating accounts at the end of calls. Education
High School Diploma
Escambia High School
1998
Skills
• Call Center
• Customer Service
• Customer Care
• CSR
• Food Service
• Laundry
• Typing
• Computer literacy
Additional Information
SKILLS
• Could type 40wpm
STRENGTH
• My strengths are being able to satisfy customers with excellent customer service, and helping them understand I
think it makes me a stronger person knowing I could satisfy them. I enjoy working and being there on time.
Contact this candidate