Medical Assistant Patient Care

Devi Nepal

**** ******** *****, ***** *******, OH 44130 Phone: 216-***-**** Email: ad5y64@r.postjobfree.com OBJECTIVE

Seeking a position as a Phlebotomist utilizing skills in patient care, blood collection, and laboratory procedures, supported by certifications in Phlebotomy and Medical Assistance, to contribute to high-quality healthcare services.

EDUCATION

Remington College, Cleveland, OH

Medical Assistant Certificate: May 2017

Sullivan High School, Cleveland, OH

Graduation: June 2013

CERTIFICATIONS

● CPR/First Aid

● Phlebotomy

● Medical Assistant

SKILLS

● Phlebotomy

● Patient Care

● Blood Collection

● Laboratory Procedures

● Basic Computer Skills

● Bilingual (Nepali & English)

EXPERIENCE

Pacific Home Health Care LLC, Parma Heights, OH Home Health Aide (March 2014 - Present)

● Assisted patients with bathing and grooming to encourage personal hygiene.

● Adhered to professional standards to protect the reputation of home care agencies.

● Helped family members transport patients, teaching methods to lift and reposition.

● Prepared beds and changed linens, maximizing patient comfort.

● Advised on nutrition and housekeeping, supporting activities of daily living.

● Changed bed linens and completed laundry tasks to maintain comfortable living quarters.

● Medication reminder.

Oatey Co., Cleveland, OH Production Operator (September 2017 - June 2022)

● Employed safety standards and personal protective equipment to reduce workplace injuries or hazards.

● Followed standard operating procedures, driving production parameters and quality specifications.

● Planned ahead for machine changeovers and efficiently changed from one product item to another.

● Controlled and properly disposed of hazardous and non-hazardous waste.

● Packed finished goods in proper packaging and boxes, reducing damage during transport. Alpha Packaging, Cleveland, OH Packer (August 2016 - June 2017)

● Ensured all products were packed according to company standards, maintaining high levels of quality and consistency.

● Conducted visual inspections to identify and remove defective items, ensuring only high-quality products were shipped.

● Collaborated with team members to meet daily and weekly production targets, enhancing overall efficiency.

● Operated packing machinery and equipment, adhering to safety protocols to prevent accidents and injuries.

● Recorded and reported any discrepancies or issues with packaging to the supervisor for quick resolution.

● Maintained a clean and organized workspace to promote a safe and efficient working environment.

Wendy’s, Cleveland, OH Assistant Manager (June 2014 - August 2016)

● Assisted with new employee training and conducted performance reviews to track overall progress.

● Liaised between managers and employees, communicating concerns and expectations to appropriate parties.

● Scheduled equipment cleanings, maintenance and repairs and ordered new equipment and tools.

● Communicated with clients to address questions, concerns, and needs and provided quality customer service.

● Reported customer and employee accidents, injuries, and concerns for supervisor review.

● Resolved customer complaints and handled refunds and returns to promote satisfaction.

● Coordinated employee schedules according to staff availability and processed time-off requests.

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