PROFESSIONAL SUMMARY
Talented and Innovative, Organised and Detailed-oriented meticulous IT Engineer,with a traceable work record,with more than 10 years of IT work experience,works at fast pace to meet tight deadlines and ready to contribute to company success,passion with software development skills.Adaptable,funny and jovial,critical thinker, Team –player with a positive attitude, and mind and with a willingness to take on added responsibilities to meet organisational goals. Skilled Network Support & CyberSecurity Analyst,Analytical troubleshooter,IT and Telecommunication Engineering specialist with knowledge in Systems Administration,Network Administration, Datacenter Management,Network Security, IT Equipment maintenance and end-user training.
ACCOMPLISHMENTs
Resolved and Solved complex IT and Telecoms issues for employer using engineering methodical approaches
Achieved results by proposing and introducing new software for offices PCs
Documented and resolved IT mission critical issues which led to efficient work results for my employers
Achieved results through effectively helping with IT installation,repair,anad maintenance tasks
Used Microsoft Suit to develop tracking,projects and data management
SKILLS
Resolving Problems and Incidents
TCP/IP networking with WAN/LAN/VLAN/
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
VMware virtualisation, SAN and NAS storage environment
PLCs System Troubleshooting, maintenance & Repair
Troubleshooting Network Issues
understanding of Physical & Virtual infrastructures
Help Desk Support
Microsoft Windows and Office
Hardware and Software Repair
Defect Analysis and Resolution
Peripheral Repair
Computer System Diagnostics Software
Computer Hardware Knowledge
Service Desk Team Management
Cybersecurity
Ethical Hacking
Vulnerability Assessment
Information Security
Malware Analysis
Incident Response
Application Installation
Component Replacements
Low-Voltage Cabling
Printers and Peripherals
Communication
Problem Solving
Wireless Engineering
Wireless Networking
Mobile Network Infrastructure
Network Optimization
Troubleshoot device-related and tool issues on-site
Configuring Devices
Voice and Data Service Migration
VoIP Installation
mobile operating systems such as Android and IOS
GSM, UMTS/WCDMA, CDMA, and LTE
Computer Configurations
User Experience
Wide Area Network (WAN)
Network Device Monitoring
Maintenance Support Systems
LAN and WAN Assessment
Operation System Software
Video Surveillance Systems
Wireless Access Point
Splice Cable
Software Patche
UNIX Shell Scripting
Debugging
Bug Fixes
Training Material Development
WORK HISTORY
Zambia National Service-December 1995 to Present
ICT Technician
Performed maintenance tasks on PCs, networks and mobile devices.
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Analyzed IT Hardware and Software issues to identify troubleshooting methods needed for quick remediation
EDUCATION BROUNDGROUND
ATLANTIC INTERNATIONAL UNIVERSITY (AIU)
Master of Science –Electrical/Electronic Engineering-Ongoing 2018- 2024
CISCO NETWORK ACADEMY/SKILLS FOR ALL
English For IT 2 (B2 Level)
English For IT 1 (B1 Level)
Data Analytics Essentials Course
C++ Essential Course II
C Essentials Course II
C Essentials Course I
Python GUI Programming Advanced Course
JavaScript Essentials Course 2
JavaScript Essentials Course I
Python Essentials Course II
PCAP: Python Programming Essentials I
C++ Programming Essentials Course I
Linux II
Linux I
Linux Essentials
Linux Unhatched
Ethical Hacking Course.
Network Support and Security
End Point Security
Cyber Threat Management
Network Defense
Cyber Security Essentials
Operating System Basics
Networking Devices and Initial Configuration
Network Addressing and Basic Troubleshooting
Networking Basics
CCNAv7: Bridging
Network Essentials
Introduction to Internet of Things (IoT)
LINKEDIN LEARNING CENTER
Microsoft 365 Enterprise Administration Expert(MA-101) Cert Prep 3:
Career Essentials in Project Management Foundations by Microsoft & Linkedin
Career Essentials in System Administration by Microsoft and Linkedin
Oracle Cloud Infrastructure Cert Prep:Cloud Operations Associate (120-1067-21)
Oracle Cloud Infrastructure Cert Prep :Architect Professional (120-997-21)
CASP+(CAS-004) Cert Prep :1 Security Architecture –March 2023
Enterprise Network :Core Technologies(350-401 ENCOR) EXAM.
Cisco CNNP ENCOR(350-401) Cert Prep :2 Network Management Security and Automation
Cisco CNNP ENCOR(350-401) Cert Prep:1 Architecture Virtualization and Infrastructure
CNNP Enterprise:Prepare for the implementation and Operation Cisco
Introduction to 5G
Windows Server 2012 Active Directory:Management and Implementation
Windows Server 2012 Active Directory:File System and Storage
Windows Server 2012 Active Directory:Network Services
Window Server 2012
Python For Data Science Essential Training 2
Tableau for Data Scientists
Learning Data Analytics: 1 Foundations
Python Theory For Network Engineers
Salesforce Essential Training
SQL Server 2008 Essential Training
SQL Essential Training
PHP Essential Training
Learnin C#
Full Stack Web Development
Learning GitHub Pages
Learning GitHub Action
Learning the Go Standard Library
Go Essential Training
JNCIA(JNO-103) Cert Prep:2 Configuration,Monitoring,and Maintenance
CCNP Troubleshooting(300-135) Cert Prep
Cert Prep: Comp TIA Linux+( XKO-004)
Practical Linux For Network Engineers: Part 1
AR Development Techniques 04:Advanced Techniques
Create Voice Controlled AR Apps 1:Build a Car Showcase Application
Unity:Integrating GPS and Points of Interests
Unity:Architectural Visualization Interactivity
Learning Aerial Photography with Drones
Cert Prep: FAA Part 107 Commercial Drone Licence (2017)
Working Professionally with your Drone
DJI Mavic Pro: Trips, Tricks & Techniques
Electronics Foundation Semiconductor Devices
Electronics Foundation: Basic Circuits
SOLID WORKS 2020
Cisco Certified CyberOps Associate Cert Prep:3 Host-Based Analysis
Ethical Hacking:Scanning Networks
Certified Information Security Manager(CISM) Cert Prep (2022):2 Information Security Risk Management
MARTINVILLE UNIVERSITY
BSc(ALP)- ElectrIcal/Electronic Engineering 3.30,2017
PENN FOSTER COLLEG
Associate of Degree- Electronics Technology 2.98,2015
Associate Of Science -Computer Information Systems-2016-Todate(Not yet Completed)
TECHNICAL TRAINING (MILITARY COLLEGE)
Electronics, Telecommunications and Electrical Technology 3.0
HIGHRIDGE SECONDARY SCHOOL
Grade 12/O-Level
PROJECTS
AutoCad Commands:, Blocks and Layers(Creating Survey Plate Maps)
Excel Charting and Graphing
C#
MEMBERSHIP/ASSOCIATIONS
Institution of Engineering and Technology – Membership 110******* (299)- UK
American Society for Quality(ASQ)-2013
National institute of Professional Engineers of Hawaii
SANS-(sysadmin,Audit,Network,and Security)-2022
LINKS/SOCIAL NETWORKS
http//:www.linkedin.com/in/Binwellmambwe/a82l7l