Emergency Room Manager
Resume:
CURTIS MARIA EDINBOROUGH
ad5y2j@r.postjobfree.com
https://www.linkedin.com/in/curtis-m-edinborough-bs-70462411/
SUMMARY OF QUALIFICATIONS
Health equity champion skilled in leveraging modern day technology to achieve and improve business productivity and streamline business operations. Highly organized and detail driven, coupled with a successful track record in business, healthcare, and technology. PROFESSIONAL EXPERIENCE
Civil Engineer Business Administrator- SKYLINE Engineering- Atlanta, GA 2018-2023
• Designed and developed a Tracking System for the Engineer’s Daily Task Time, utilizing Microsoft Excel platform, that effectively managed and control the business productivity.
• Reported to leadership and stakeholders on projects status; such as budget forecast, time management and project scheduled.
• Worked directly with the HR Manager for employees on board process and updates of company’s policies with compliance of federal and state laws for employee’s adherence.
• Acted as a liaison with Humana for all employee’s medical insurance coverage, using Epic patients care platform to ensure deadlines are met and decrease staff healthcare concerns.
• Provided the MARTA (GDOT) Budget Expense Reports for Payroll efficiency, that resulted in an increase of 25% profit.
• Developed and maintained all Field Civil Engineers licenses and certificates for Statewide compliance.
• Designed and managed an inventory flow for all Capital Office Supplies; by using Microsoft Excel platform, which effectively improved all aspects of the business operation. Network Operation Center (CNOC) Engineer-MBLOX, INC-Atlanta, GA 2014-2017
• Utilized a (4) monitoring system to analyze the Linux Data System for Clients products, by using MBlox SQL platform.
• Developed the weekly CNOC incident reports for the 3rd Level Engineers and Management, by using Salesforce platform.
• Maintained and monitored network infrastructure - (Cisco Routers, VPN, firewalls, Proxies, DNS Server, and Microsoft 365 software).
Information Technology Analyst-IBM– Atlanta, GA 2010-2014
• Managed over (18) Agencies for the State of Georgia - IBM Escalations; Software /Hardware.
• Established strong relationships with Customers by educating, selling new Software / Hardware devices that contributed 30% profit increase quarterly.
• Trained employees on the network database platform- Such as IBM Software /Oracle- ACISS for new hire Applicant employment process and devices. Independent Business Sales Consultant - Valentine Enterprises, INC -Atlanta, GA 2005-2010
• Initiated new sales incentives by streamlining the operational budget to optimize continued quarterly growth of revenue.
• Provided strategic business and financial plan, which resulted in an 80% increase in productivity.
• Negotiated contracts that increased profits by 33% resulting in an increase in excess of nearly
$250,000 in the first quarter of 2008.
Business Sales Consultant-NDC Health – McKesson, Atlanta, GA 2003-2005
• Trained pharmacists and physicians on the account billing system utilizing Oracle and Microsoft applications software.
• Consulted with pharmacists and physicians in resolving patient’s escalated concerns regarding their prescription costs and insurance coverage.
Service Associate Coordinator-Kaiser Permanente –Atlanta, GA 2003-2003
• Coordinated patient scheduling by utilizing Epic Scheduling System platform for Adult Internal Medicine, Pediatric, Obstetrics and Gynecology within a 24-hour medical organization. A liaison that improved the relationship between patients and physicians. Assistant Manager Customer Operation- BellSouth Mobility - Atlanta, GA 1996-2001
• Successfully increased revenue by 35% by selling communication features, services, and system collections.
• Received outstanding achievement award in 1997 for developing creative ideas that improved company’s productivity.
E R Administrative Manager- Egleston Children’s Hospital -Atlanta, GA 1993-1995
• Developed and administered the ER Departmental Budget of over 5 million dollars quarterly.
• Maximized forecasting efforts, by managing insurance programs utilizing patients’ diagnoses with statistical data.
• Prepared reports for quarterly patients’ accounts and insurance statistics.
• Directed and attended ER Department meetings with all Stakeholders – for resolution of ER retention, issues and quarterly departmental budget forecasts.
• Managed and Supervised 24-hour ER Department Staffing and Schedule for adequate clinical and administrative coverage with Department heads.
• Acted as a liaison with various departments, e.g. (admissions department, the units, etc.) to assure full efficiency of quality patient care.
• Controlled inventory flow; by managed and maintained all medical equipment efficiency to ensure continuous ER readiness.
SOFT & TECHNICAL SKILLS
• Excellent Analytical
Skills
• Project Management
• Customer
Relationships-
Skills B2B
Communication
• Knowledge of
Network SQL
platforms
• Excellent
Organizational
Skills -
Resolution
Oriented
EDUCATION & CERTIFICATIONS
Bachelor of Science in Business Administration -Medgar Evers College of The City University of New York, Brooklyn, NY.
Certificate: Master Health Informatics from Morehouse School of Medicine Certificate: Program for Education and Research in Biotechnology Certificate: National Association Professional Pharmaceutical Representative Volunteer: NAPPR Community Outreach -Hosea Feed the Hungry and Habitat for Humanity
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