Business Development Customer Service

ASUQUO BLESSING BENEDICTA

Block *, Room *, Queen’s Barrack, Phone: 080********,

Apapa, Lagos Email: ad5y2c@r.postjobfree.com

Career Objectives

Business Development Officer with 4 years of experience in driving business growth, converting leads to revenue and excellent customer relations seeking a position in a challenging organization that would utilize communication and technical skills in achieving set goals.

Highlights

Presentations and Technical Report Writing

Customer Relationship Management

Business Strategy and Development

Project Management

Work History

ADANSI TRAVELS AGENCY.

CONSULTING STAFF/ SECRETARY 06.2021-2023

●Provided detailed travel planning services to clients including ticket and hotel reservations

●Assisted customers with international passport and visa applications and other documents

●Demonstrated excellent customer service, problem solving and communication skills

●Supervised payments via credits and debit cards and handled all sensitive information

With professionalism

●Double-checking all application forms before they are submitted to the embassy.

●Promoted and marketed the company.

MAMBA UNDERWATER DIVING SERVICES, lagos

business development officer 08.2017 – 2018

Improve prospect for potential new clients which has led to increased business output.

Meet potential clients by growing, maintaining and leveraging the network.

Identify potential clients, and the decision makers in the client organization.

Facilitate meetings between client decision makers and company’s principals.

Work with team to develop proposals that speak to the client’s needs and objectives

EMBASSY DRYCLEANERS, lagos

customer service officer 09.2016– 08.2017

Receive items from customers and mark them with codes or names

Inspect clothes for stains and fabrics that requires special care.

Manage incoming calls, correspondence and customer service inquiries

Attend to and resolve customer complaints, provide resolutions within fastest possible time.

Provide accurate and valid information on new and existing products and services

Build and maintain sustainable customer relationships through open, interactive communication.

GULF TECHNOLOGY NETWORK, abuja

secretary 09.2013 – 2014

Prepared and distributed email, correspondence memos, letters, faxes and form.

Prepared regularly scheduled reports, maintain and updated filing systems.

Arranged travel and accommodation logistics for management

Screened phone calls, enquiries, request, and handled them appropriately.

Organized and maintained diaries and scheduled appointments

Ensure optimal operation of equipment by completing preventive maintenance requirements; and escalating issues to technical team.

Education & Training

B.Sc. Physics, University of Calabar, Cross River State, 2008 -2012

WAEC, United Christian Secondary School, Liverpool Apapa Lagos...2000 -. 2006

FSLC, Apapa Primary School, Oniru, Lagos State, 1993-1999

Skills

●Analytical and Problem Solving

●Strong Verbal and Written Communication

●Attention to Detail and Organization

●Proficient in Microsoft Office Suite

References

Available on request

Contact this candidate