Software Development Quality Assurance

Lakshmi Vuppaladadiyam

Cell: 310-***-****

E-mail:ad5y1y@r.postjobfree.com

* **** ***** ** ********* experience in Software testing and Quality assurance (QA) as QA which includes Manual and Automation testing with hands on experience in all phases of Software Development Life Cycle (SDLC)

Proficient in JAVA, XML, HTML, Java Script and Java Servlets not only testing but in depth knowledge of code

Extensive working knowledge in UNIX/Linux operating systems.

Developed test scripts to automate process of testing in Selenium WebDriver

QA Automation expert with sound Java/J2EE experience

Extensive experience in test designing, test planning, test automation, functionality testing, system testing, integration testing, regression testing, load testing, performance testing, usability testing, user acceptance testing and test execution of Client Server and Web Applications

Utilize knowledge of Java to create automation test scripts.

Experienced in testing under UNIX, LINUX and WINDOWS environments

.

Proficient in using Quality Center, Team Foundation Server

Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language

Proficient in using Quick Test Pro (QTP 9.2), Win Runner, Test Director, Quality Center, Clear Quest, Bugzilla, Jira,Test Director, Element Tool, Java Script, VB Script, HTML, XML / XSL, Oracle, MS-SQL, MS-Access as databases under Windows XP / NT / 98 / 95, Unix / Linux

Exposure to all phases of Software Development Life Cycle

Expertise in developing and maintain overall test methodology and strategy

Analyze the Business Requirement Document, Functional Specification document and Design document to prepare Test Cases based on the Test Plans and Use Cases

Experience in White Box Testing, Black Box Testing, Positive, Negative, Data Driven Testing, Performance Testing, Load Testing, Stress Testing, Regression Testing, Integration Testing, System Testing, and Functional Testing

Extensively involved in using Test Director and Quality Center

Came up with a draft checklist for testing Web Application for a project team

Involved in discussion with the team to come up with logical conclusions based on test results

Extensive experience Visio and MS office tools like Ms-Word, PowerPoint and Excel

Expertise in Back End testing, Data Validation testing, End-to-End testing, Sanity Testing and User Acceptance testing

Ability to interact with end users, self-motivated, quick learner and team player with excellent communication skills

Worked with various developers in diagnosing and isolating various integration problems and other defects

Skilled in analyzing business context and requirements for UAT testing purposes

Exposure to ISO and CMM level quality standards

Used TFS to report bugs and to maintain product backlog items.

Familiarity with Linux command line

Generated bug reports using bug –tracking tools for business software’s and web Applications

Extensive experience in client server and web based application testing including Java API Testing manual and automated software testing techniques, System Testing, Functionality Testing

Technical Skills:

Testing Tools

HP QC 10, QTP, Selenium, Load Runner, SoapUI.

Knowledge on Languages/Servers

C, C++, PL/SQL, XML and HTML, WebMethods, .Net, Java, WAS 8.5.5, WPS 7.5, WESB 7.5.1, IBM BPM 7.5, Groovy Scripting, Perl, CGI & JavaScript

Databases

Toad 5.7, MS SQL Server 2000/7.0/6.5, Oracle and MS Access XP/2000/97

Operating System

MS Windows NT/2000/XP, MS Windows 95/98, UNIX,LINUX, MAINFRAMES

Domain Experience

Banking & Finance, Healthcare, Retail, Insurance, E- Commerce

Modeling Tools

Visio

Office Tools

MS Office 2000/2003/2007/2010, MS Visio, PowerPoint

Other Tools

Putty, WinFTP

Professional Experience

SW Tester

TMOBILE May 2022 – August 2023

Description

1.Worked in IHAP team, handled IHAP tickets

2.Handled SAM tickets of Billing, Usage, AR, CIG file processing and GENPRO

3.Ran Billing, Usage, AR jobs in PUTTY and verified that all the jobs ran successfully using SQL statements

4.Ran billing, confirmation, undo jobs

5.Ran FBF job to make sure billing pdf is generated successfully

6.Performed end to end testing in CSM application including creating/opening/suspending/restoring/cancelling/closing BANs, activating/suspending/cancelling/restoring/resuming subscribers

7.Worked in Defect triage team and handled triage ticket

8.Investigated the root cause analysis of the ticket and assign to respective team

9.Verified logs in putty and Splunk and ran the SQL queries

10.Verified events in DEEPIO

11.Verified API in API explorer

Automation Tester

AT&T Feb 2021- March 2022

Description:

12.Analyzed Business Requirements, Functional Specs and designed the requirements in Jira

13.Performed backend testing using POSTMAN

14.Used Explorer for LDAP validation

15.Developed test scripts using Core Java and Test NG

16.Automated OTP Scenario using email

17.Good Experience in writing XPATH to Locate web elements.

18.Validated Logs file to see no spy data is displayed

19.Automated backend testing using excel controller sheet

20.Responsible for the development and execution of test plans, test scenarios, test scripts Executed and maintained manual test scripts from Quality Center Involved in configuring test environment and test data Used Jira to track, analyze and document defects.

21.Performed Integration testing, System testing, End-to- End, Adhoc and Regression testing.

22.Wrote and executed SQL Statements to retrieve data from back-end.

Product Tester Oct 2019- Jan 2020

Calyx Software

Zenly is a cloud-based, loan origination software (LOS) for use by financial institutions, such as banks, credit unions, mortgage bankers, and mortgage brokers. It is used for the origination and management of residential mortgage loans. It is offered or sold to businesses.

Responsibility

Gathered the requirements required to implement the test cases. Assessed the testing needed to validate the business requirements.

Worked closely with, Business Analyst and Product Owner to understand the application.

Identified defects, recreated them, and maintained track of all defects.

Mapped the test cases to requirements to create a traceability matrix(RTM)

Participated in bug scrub meetings to discuss the bugs found/logged.

Performed cross - browser testing.

Acted as a Liaison between QA Team and UAT team. Helped the UAT team in understanding the application

Collaborated with QA team of onsite and offshore resources.

Tested the product for production issues.

Created Selenium Test cases for automation using Selenium RC and Java Performed Smoke, Functional, Regression, System, and User Acceptance Testing (UAT) in Web application.

Involved in developing Selenium automation framework using TestNG.

Involved in client interaction to understand the business requirements.

Preparing the test schedule and allocated work to the team.

Reporting and defect tracking using quality center

Tested SOAP and REST based web services using SOAP UI.

Worked on API testing. Well Versed with JSON and XML.

Prepared knowledge sharing documents on the application.

Involved in Agile team. Gave daily status of the testing to Team.

Environment: JAVA, Jira, Oracle, Windows, Soap-UI Web services, Unix, HTML, Quality Center

Selenium Tester

Ellucian (Frisco TX) August 2015 – July 2019

Ellucian is a leader in providing Student Information Systems to various Universities in the US. Ellucian has developed an online system to allow students to register for courses at these Universities. This system interfaces with multiple web services to decide if students were eligible to register for courses. My objective was to conduct testing to verify the functionality of the client’s online web portal. Selenium was used to load the data, provided via Microsoft Excel sheets, evaluate the use case (for e.g. admission, eligibility checking etc.). The data read from the Excel sheets was entered into the system developed and the responses were recorded. Manual Testing was also conducted on some parts of the system.

Responsibility:

Analyzed system requirement specifications and developed test plans, test cases based on the functional requirement specification document to cover overall QA UAT Testing.

Responsible for UAT project planning like creating testing scenario, test plans, and test scripts

Used TFS to open bugs, create tasks and user stories, initiate change requests.

Proficient in creating queries in TFS to validate results of TFS reports.

Conducted User Acceptance testing to ensure that developed system satisfied the need of business clients as specified in the functional requirement.

Created Automation test framework using Selenium Web driver

Conducted mobile apps testing across the web.

Involved in Hybrid (Keyword and data) driven framework design using Selenium

Attended review meetings with Business Analysts, Developers and end users to understand the client requirements.

Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.

Used Selenium Web Driver and TestNG to run the parallel testing.

Responsible in executing Selenium test scripts on different browsers and checked for compatibility

Involved in Peer Reviews in order to check the correctness of the test cases

Logging the defects in Microsoft Team Foundation Server (TFS) for any issues found in testing

Developed test cases for different added functionality as per the Requirement Specs and Functional specs.

Involved in Test plan preparation, Traceability matrix (mapping with Requirements and Test Cases).

Involved in Back End testing, written SQL queries to retrieve and validate the data.

Tracked project status with TFS

Verifying correctness of the results from the web services using SoapUI.

Communicated with developers and testers to isolate and resolve various issues

Responsible for creating requests and building test scenarios for the web services project

Ensure proper testing and automation efforts were completed as required

Environment: SOAP UI, Windows XP, UNIX, J2EE, Oracle, Mercury Quality Center, Putty, SQL Developer and Web Services.

Environment: SOAP UI, Windows XP, UNIX, J2EE, Oracle, Team Foundation Server, Putty, SQL Developer and Web Services.

Verizon wireless (Fort Worth, TX) April 2015- June 2015

Selenium (Tester)

As a Sr. Quality Assurance Engineer our objectives are to design, implement, administer and maintain custom automation solutions to support cloud applications, systems and processes used to manage secure and control Telecommunication Terremark s Cloud Applications infrastructure. We are responsible for supporting automation related projects, strategic initiatives, optimizing the availability, capacity and performance of our systems. We are also expected to design and maintain the automation testing framework in Selenium and work with the Development and Quality Assurance teams to define and design the overall architectural framework, especially from the quality and testability perspective. You are also accountable for the development and maintenance of related business policies, processes and procedures in your area of responsibility.

Responsibility

•Involved in testing the applications for the Functionality and Database Testing with manual testing.

•Used TFS 2010(Team Foundation Server) for bug tracking, Work Item Tracking and published test results in TFS to share with the team members.

•Responsible for conducting user Acceptance Testing (UAT).

•Involved in UAT of the applications by providing users with test cases and scenarios, and guiding them during the testing process.

•Assigned pass or fail status and managed UAT testing result.

•Analyzed the User Requirements and Specifications.

•Implemented Page Objects, Data Driven, Keyword Driven, Hybrid automation framework using Selenium Webdriver,Java,Junit

•Involved in full life cycle testing in Windows, UNIX, and Solaris and in LINUX environment.

•Tested in Linux, SQL and Backend Server testing done.

•Performed Validation testing on the application navigation for various scenarios and reported the errors.

•Analyzed system requirements, developed & executed detailed Test plans, Test cases, Test data, and Test scripts for testing the functionality, security and usability.

•Performed black box testing such as Functional, Integration, UAT and Regression.

•Worked closely with the Business Analysts and Developers to identify the outstanding issues according to User Requirements and Specifications.

•Worked extensively on Quality Center for bug reporting and tracking as part of overall defect

•Performed manual and automated testing using HP-Mercury tool like Quick Test Professional,

•Developed test scripts to automate process of testing in Selenium Web Driver

•Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language

AT&T, Fort worth, TX June 2014 – Jan 2015

Sr QA Analyst

ATT is one of the leading worldwide providers of IP-based communications services to businesses. Also have the nation's most reliable 4G LTE network and have the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T owns and operates more than 34,000 Hot Spots at popular locations such as restaurants, bookstores, hotels and more.

Responsibilities:

Attend Iteration planning meeting and finalize the user stories and estimation for the 2 weeks sprint/iteration.

Prepared test cases and scripts utilizing TestNg annotations.

Involved in preparing high level scenarios based on Agile Methodologies for each Scrum.

Used Rally for defect tracking and reporting bugs. Recorded

Defect details, assigned severity and reported defect status to the QA

Prime/Manager/Scrum Master.

Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.

Identified the Test Cases and documented them in Quality Center.

Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing.

Developing test cases based on the User stories and functional requirement specification document

Involved in Peer Reviews in order to check the correctness of the test cases.

Attend daily standup meeting and end of iteration meeting.

Attended review meetings with Business Analysts, Developers and end users to understand the requirements.

Involved in preparation of Test plan and mapping test cases to requirements.

Developed test scripts to automate process of testing in Selenium WebDriver

Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language

Created and maintained Regression and Sanity Test Suite using QTP.

Involved in setting up Automation frame using HP QTP.

Performed Performance testing using Load Runner

Develop and automate Web Services API testing using SoapUI frameworks

Involved in end to end testing.

Performed Sanity testing in Production environment after application is deployed. This is to confirm that application is deployed correctly and working as expected.

Developed and executed complex SQL Queries to perform database testing.

Written and executed SQLs like Insert, Update, and Functions.

Involved in Back End testing, written SQL queries to retrieve and validate the data.

Run regression and smoke test suites on a new version of the application.

Good experience in testing web services functionality.

Execute the Automation scripts which are developed in Selenium and QTP.

Analyze the automation results once Selenium scripts execution completed.

Developed test cases for different added functionality as per the Requirement Specs and Functional specs.

Prepared a Test Suite of Sanity, Regression and System Integration testing.

Environment: Windows XP, QTP, J2EE, Oracle, IBM Web Sphere, Quality Center, Selenium, RTC, SQL Developer, SOAP UI, Mainframes and Agile Methodologies .

Client – Health Care Services Corp (BCBS Texas) Oct 2012 – April 2014

Title: Sr.QA Analyst

The project involved system testing of an enterprise solution developed for better user experience while Quoting for a group and sometime incorporate all the ACA mandates across various divisions. The enterprise quoting application is a common platform which ensures same look and feel and user experience for all the users across HCSC divisions. The project involved testing of this new solution along with the new/updated business rules that were implemented for all the BCBS divisions to bring their quoting process in line with ACA mandates.

1. Underwtiien: Not based on health condition

2. zip code and county also important in creating rates

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Responsibilities:

Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.

Responsible to verify Web services API request, response data validations in REST, SOAP protocols.

Involved in preparing high level scenarios based on Agile Methodologies for each Scrum.

Worked with the Developers and the Test Lead to verify the Test Cases.

Used HP Quality Center (QC) and RTC for reserving, executing test cases, defect tracking, and the complete test management

Developing test cases based on the User stories and functional requirement specification document

Involved in Peer Reviews in order to check the correctness of the test cases.

Attend daily standup meeting and end of iteration meeting.

Attended review meetings with Business Analysts, Developers and end users to understand the requirements.

Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.

Developed Groovy scripts to test Report application output.

Involved in preparation of Test plan and mapping test cases to requirements.

Expertise in generating the daily defect detailed report using Quality Center for the other project stake holders and the project Management

Develop and maintain automation test framework using Selenium/Junit includes adding custom java methods, automate UI functionality etc.

Involved in writing Junit/Selenium Test cases and Test Methods and executing them in Web Driver or Selenium.

Performed Test Automation under Agile/Scrum environment where continuous development of regression test suites was developed for User Stories in each sprint.

Lead a team of Functional Testers and responsible for providing estimates and test automation feasibility of User Stories in each sprint.

Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement through testing process.

Performed web-services testing using Soap-UI.

Maintained bug lists for critical issues using Quality Center.

Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center

Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement through testing process.

Performed performing testing using Load runner

Environment: IBM RTC, SQL Server 2005, MS Office Applications, Java, J2EE, AJAX, UI, XML, My Eclipse Blue IDE, Eclipse, Mainframes, Selenium IDE, Selenium web drivers, TOAD,SQL, PL-SQL, BIRT Reports, Actuate Reports, JMeter, Soap UI

Education Qualifications:

ISTQB Foundation Level Certified

MA in Arts, Madhya Pradesh, Bhopal, India, Barkatullah University, 1999

BA in English Literature, Bhopal, Madhya Pradesh, India, Barkatullah University 1997

Diploma in Computer Science, Uptron, ACL, Bhopal, India 1996

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