Customer Service Support
Resume:
Nicole Tischmak
ad5y1r@r.postjobfree.com
Highly organized and efficient customer service professional with more than 5 years of experience in customer support, bookkeeping, marketing and sales. Possesses excellent communication skills and a strong ability to multitask in a fast- paced environment.
Professional Experience
Reservationist, Alta Shuttle
2015-2024
• Answered inbound calls from customers, providing product and service information, scheduling reservations and resolving customer complaints and issues.
• Managed reservations and driver dispatching, ensuring accurate scheduling and service.
• Maintained accurate and up to date customer records and documentation using proprietary software.
• Collaborated with team members to resolve complex customer issues, ensuring a high level of customer satisfaction. Bookkeeping, TNT Roadrunners
2015-2017
• Maintained accurate and up to date financial records and documentation using Quickbooks.
• Processed payroll.
Store and Market Clerk, Urban Farm & Feed
2012-2015
• In person customer service, both in-store and Farmer’s Market settings.
• Assisted customers in finding products that fit their needs by providing them with comprehensive information.
• Maintained a cheerful, friendly demeanor to ensure a high level of customer satisfaction.
• Created signage and an online newsletter to promote seasonal produce and market products.
• Collaborated with team members to create value added products. Financial Assistant, Ririe Woodbury Dance Company
2010-2012
• Maintained accurate and up to date financial records and documentation using Quickbooks.
• Processed AR/AP.
Previous Experience
• Assistant to the Financial Secretary, IATSE Local 99
• Director of Development, Realms of Inquiry
• Cocktail Waitress, Club Lonestar
• Union Programs Chair, University of Utah
• Freelance Graphic Design
Skills
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to multitask and work in a fast paced environment Proficient in Microsoft Office, Adobe Suite and Quickbooks Detail oriented and highly motivated
Contact this candidate