Customer Service Shift Lead
Resume:
Jada
Williams Jada Williams
Atlanta, GA 30349
ad5y18@r.postjobfree.com
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Skills Teamwork, Decision making, Problem-solving, Cash register operation, Order packaging, Customer service, excellent communication, basic math skills, and a quick learner.
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Experience
Unique Kreations, / Party decorator
May 2020 - Current, Atlanta, Georgia
-i’m the owner and I create unique flower bouquets and unique gifts. I also decorate party’s. I assist my customer needs and interests for activity planning, demonstrated material and equipment used to recreational users Sambazon / Shift lead
January 2024 - May 2024, Atlanta airport
-Trained new employees, cashed out customers, cleaned, and prepped McDonald’s/ Cashier
July 2023- October 2023, Fairburn, Georgia
-Gave customers full attention and attended to their needs, Bagged, boxed or wrapped products for customers, Balanced cash drawer at beginning and end of each shift, Recaptured sales from dissatisfied customers by listening and resolving problem, Totaled purchases and accepted payments using touchscreen register system
Zaxby’s / Cashier
July 2022 - October 2022, Eastpoint, Georgia
- Maintained clean, organized and well-stocked checkout areas with regular, attention to displays, Resolved guest issues by working with customer service leaders and areas managers to meet individual needs, Addressed customer questions and complaints with professionalism, Engaged customers in pleasant conversation while completing dash register transaction Burger King / Cashier
September 2021 -May 2022, Colorado Springs, Colorado
-Took customer food and beverage orders at the drive-thru and counter, Received and processed customer payments, Kept the work environment neat and clear, provided information to customers on products or services, Engaged customers in pleasant conversation while completing cash register transactions, Addressed customer questions and complaints with professionalism, Covered multiple store areas by cross-training in different roles, and Kept customers happy by quickly processing payments and bagging purchases.
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Education
Langston, Hughes high school/ high school degree
August 2022 - May 2024, fairburn, Georgia
Georgia military college/ Associates degree
January 2023 - May 2024, Fairburn, Georgia
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