Customer Service A Team
Resume:
*** ***, *******, ***** **** MULLINS
ad5xxy@r.postjobfree.com
382-***-**** SERVER
PROFESSIONAL SUMMARY
Server with over 6 years of experience, adept in managing restaurant operations and enhancing customer service.
Proven leadership in overseeing a team, resolving operational challenges efficiently, and increasing revenue by 18%
through strategic management at Antonella’s Pizzeria. Skilled in utilizing POS systems, deepening menu knowledge, and
Griving customer satisfaction and sales.
EMPLOYMENT HISTORY
Server, Dough boyz, Oviedo
+ Efficiently attending to customers at Dough boyz pizza
© Competent in using POS systems
+ In-depth knowledge of menu items
Actively suggesting additional products to customers
‘+ Effectively maintaining high customer satisfaction
Server/manager, Antonella’s Pizzeria, Winter park
‘© Handled daily operations and ensured superior customer service at Antonella's Pizzeria
‘+ Applied innovative techniques to enhance customer satisfaction and retention
‘+ Exhibited visionary leadership in directing a team of servers
‘= Resolved operational issues swiftly to ensure seamless service
+ Enhanced restaurant revenue by 18% through efficient management
Server/cook, Lucky spot restaurant, Orlando
‘© Expedited food preparation, ensuring timely service
+ Maintained high standards of cleanliness and sanitation
© Managed customer orders with accuracy and efficiency
‘© Resolved customer complaints, enhancing overall satisfaction
Server/cook/manager, Denys, Orlando
+ Managed diverse team in fast-paced di
+ Efficiently juggled cooking and serving dutles
‘+ implemented innovative strategies to improve customer service
Resolved conflicts, ensuring smooth operations
+ Boosted dine
F environment
revenue by 20% over tenure
SKILLS
Time management Communication
Leadership POS systems
Menu knowledge Customer satisfaction
Sales Customer service
Conflict resolution
EDUCATION
Apopka high school,
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