United States Service Representative
Resume:
Jonathan Moises Arteaga
ad5xxo@r.postjobfree.com
***** ** ****** *****, *** Diego, CA, 92124
I am a veteran of the United States Army. I have always had the mentality to never give up and try my best no matter the circumstance and being in the military has made that belief even stronger. I am very outgoing and friendly. I live the ARMY values every day and consider being respectful and having integrity and loyalty are some qualities that are needed in any industry. No matter what obstacle comes my way, I am always ready for the challenge and know that I will perform to the best of my ability and more. I will be a great asset to our team and I look forward to becoming part of it and making it stronger and more effective than it already is.
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Bilingual in Spanish and
English
Communication &
Organization
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Microsoft Office: Word,
PowerPoint & Excel
Safety
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Adobe Photoshop,
Illustrator & InDesign
Secret Security
Clearance
WORK EXPERIENCE
AECOM– Coronado, California August 15,2019 – March 01, 2023 Aircraft Worker
• Safely launching and recovering aircraft during active flightline ops
• Conducting 14-day Specials and Anti Corrosive inspections on Aircraft
• Taxing and towing aircraft during active and inactive flight ops
• Aircraft inspection and servicing (MH60-R platform)
• Operational checks on tools and support equipment and tool accountability
• Experience with NAVY maintenance manuals
• Experience with OOMA
• OTR Program administrator
Pre-operational checks on all IMRL assets (stab struts, pylon struts, Engine/Transmission pre-oilers, etc.) and RED gear (plugs and covers)
Accountability of all IMRL/SE gear
Conducting Special Inspections on all gear to verify if RFI and NRFI results
Experience with AMI inspections
Gear transfer checklists and acceptance transfer checklists for IMRL and red gear/ SE
Communicating with AZ’s, Corrosion, Supply, Phase, Preservation, AD, AM, QA Shops and Maintenance Control
Conducting maintenance and/ or repairs on all IMRL assets
Document Dates and Serial Numbers (DDSNs) on all materials ordered for repairs Southwestern College – Chula Vista, California May 01, 2019- August 01,02019 Veteran Service Representative
· Generating veteran/student files for benefit claims
· Ensuring all veterans and their dependents receive current and accurate information to avoid an interruption in benefits.
· Provide resources not just for education benefits but for any other type of resource that veterans or veteran dependents might have and I can direct them to.
· Organizing and updating files
· Using SARS and Colleague computer systems
Technica – El Paso, Texas December 17, 2018 – May 01, 2019 Stock Clerk/Supply Tech
· United States Army-contracted stock clerk for a Supply Support Activity (SSA) at Fort Bliss, Texas
· Interact with and assist customers with their materials and their receipts
· Receive, Store, and Issue logistical materials/merchandise/equipment or tools and gear
· Identify and verify National Stock Numbers (NSN) and Department of Defense Activity Codes
(DODAC) to ensure customer receipts and warehouse inventories are maintained and reflect the right materials and quantities for order fulfillments.
· GCSSA/G-Army Experience
· Familiar with standard parts and warehouse inventories/ layouts/ accountabilities/ identifications and reading/pick and put away differences
· SSA Standard Operating Procedures (SOP’s)
· Safety procedures at SSA/warehouse and familiar with Safety Data Sheets (SDS) and how to read them
· Operating Forklifts from 6-20k and Licensed
United States Army – Fort Bragg, North Carolina August 15, 2011 – April 28, 2015 Petroleum Supply Specialist / Paratrooper
· Regularly accountable for up to 2,500 gallons of military bulk fuels
· Transportation and proper storage of military bulk fuels in accordance with all applicable unit, Army and Department of Transportation SOPs, regulations and laws
· Test fuel for aviation and ground vehicles
· Maintenance on fuel transportation and combat vehicles
· Inventory and layout of individual and organizational equipment; property receipts, inventory lists, fuel accountability documentation
· United States Army qualified parachutist
· Cultivated and maintained professional relationships with leaders and peers in accordance with military protocol and interacted with all fellow Soldiers with integrity and professionalism Weapons proficiency and user maintenance (RSO, Range Safety Officer) **RSO responsibilities include FIRECON levels (fire threats), nose hazards, ammunition safety and equipment and ammunition accountability, proper PPE worn during “HOT” range and upholding all SOPs regarding range control and range safety depending location, weather, equipment, and risk assessments. **
· Combat Life Saver Certified ( first aid )
· Licensed to operate combat vehicles, cargo vehicles, and hazardous material vehicles, forklifts Hasting’s ASI Heating and Air – San Diego, California January 01,2011 – August 15,2011 Installer
· Insulating homes and sealing air leakage areas
· Organizing the warehouse by date, size, and serial code
· Forklift operator
· Removing and installing air conditioning units and furnaces
· Driving company “Sprinters” with equipment to jobsite and back RadioShack – San Diego, California January 01, 2011 – July 15, 2011 Floor Sales Clerk
· Customer service focus with experience handling multiple transactions across multiple systems
· Experience addressing and resolving complex customer issues
· Ability to meet or exceed performance objectives
· Experience working with others on a team to meet customer needs
· Experience fostering and developing strong customer relationships
· Operated Point-Of-Sale register in accordance with company policy and training and adhered to strict cash handling procedures
· Maintained awareness of potential fraud and theft and took appropriate action to prevent loss EDUCATION
Southern New Hampshire University – New Hampshire – August 2023- PRESENT BA in Psychology Concentration in Adolescent and Child Development National University – Kearny Mesa – April 2023-July 2023 BA in Psychology – 09 Semester Hours
Southwestern College – Chula Vista, California – May 2019 – 2020 Social Working – 150 Semester Hours A.A. Obtained
University of Texas - El Paso, Texas – January 2017 – 2019 Studying Interdisciplinary Studies –128 Semester Hours Southwestern College – Chula Vista, California – May 2015 – December 2016 Studying Liberal Arts in Elementary Education –32 Semester Hours References
Fabian Salcedo – AECOM – Supervisor
Phone number: 619-***-****
Email: ad5xxo@r.postjobfree.com
Jose Carrasquillo – AECOM– Supervisor
Phone number: 619-***-****
Email: ad5xxo@r.postjobfree.com
Russel Johnson – U.S. Army – Sargent
Phone number: 562-***-****
Email: ad5xxo@r.postjobfree.com
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