Human Resources Resource

CLAUDIA ZEMA SILVA

ABOUT ME

Highly skilled HR Professional with dual Master’s degree in Human Resource Management and MBA. Proven track record of implementing HR initiatives, fostering employee engagement and optimizing talent management processes. I possess exceptional interpersonal skills and a genuine dedication to supporting the growth and development of individuals and teams.

EXPERIENCE

ASEC ENGINEERS, Human Resources Generalist - Jun 2022 to Present

• Serve as point of contact for internal/external HR inquiries and respond in a timely manner

• Implement training and development plans.

• Recruiting and interview of select qualified candidates.

• Plan and conduct performance review sessions.

• Update employee records into HRIS.

• Develop and implement HR policies.

• Onboarding and off-boarding of employees.

• Benefits and open enrollment

• Facilitate 1-on-1 conversations with employees regularly.

• Train and coach other HR employees

CLAREO PARTNERS, Talent Director — Jan 2022 to Jun 2022

• Developed and managed systems and processes associated with employee experience.

• Supported team dynamics and performance through feedback and coaching.

• Managed compensation packages and wrote SOWs for employees and contractors.

CAMBRIDGE FAMILY ENTERPRISE GROUP, Head of HR & Associate Consultant — May 2019 to Jan 2022

• Created and implemented new HR functions.

• Improved office communication and managed social responsibility activities.

• Analyzed and structured Family Council implementations.

• Conducted client interviews and assisted with communication plans. BABY SAFE HOMES, Franchise Owner — Nov 2017 to Jun 2019

• Oversaw all areas of business operations.

• Provided customized installation of baby proof products.

• Utilized strong interpersonal and communication skills with clients. 917-***-****

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LinkedIn:

www.linkedin.com/in/

claudia-zema-silva-b05487/

PRICEWATERHOUSECOOPERS (PWC), Associate - Aug 2008 to Jul 2009

• Conducted research on client competitors and services.

• Updated project information with process maps and formatted client deliverables. BAIN & COMPANY, Human Resources Coordinator - Jun 2002 to Aug 2005

• Coordinated and planned Social Responsibilities activities.

• Coordinated employees’ Performance Reviews.

• Conducted motivation and satisfaction surveys of employees, including the Case Team Survey and the Upward Feedback.

• Organized national and international trainings.

• Developed and maintained company policies.

• Utilized and coordinated HR software systems.

• Recruited and selected national & international candidates for various positions, including Associate Consultant, Summer Associate, and Consultant.

• Facilitated the onboarding and support of new employees in the company EDUCATION

• M.A. HUMAN RESOURCE MANAGEMENT, Hawaii Pacific University — 2006

• M.B.A, Hawaii Pacific University, 2007

• B.S. IN PSYCHOLOGY, Universidade Mackenzie, 2002

• B.A. in BUSINESS ADMINISTRATION, Escola Superior de Propaganda e Marketing (ESPM), 2001

SKILLS

• Policies & Procedures

• Onboarding/ Off-

boarding

• Employee Relations/

Engagement/ Team

Building

• Recruiting/ Interview

• HRIS/ ATS

• Performance

Management/ Reviews

• Coaching/ Mentoring/

Training

• Social Responsibility

• Document

Management

• Market Research

• Events

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