Muzzam Othman
President - Pre-Med
Columbus, OH *3229
*******@**.***********.***
Authorized to work in the US for any employer
Work Experience
Team Leader/Supervisor
NAPA Auto Parts - Columbus, OH
November 2023 to Present
Ensures product is properly loaded into freight trucks, coordinates shuttle run(s), delegates tasks to loader team, reconciles paperwork and ensures facility is secured nightly
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Manages load team of up to 25 employees by instructing how to perform work, monitoring progress, and troubleshooting as needed
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Schedules load team hours to ensure peak period coverage and efficiency
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Processes and ships cross/docks, special orders, and any other misc
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orders as needed
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Manages RADS truck load procedures
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Reconciles truck loads each night to ensure proper loading of product
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Manages shuttle truck orders and loading of truck
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Processes BOP order daily
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Prints all BOL shipping documents for freight trucks
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Manages all shipping aspects of the distribution center on a daily basis
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Responsible for proper procedures and processes of company security, safety and shipping procedures
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Opens and closes the distribution center and makes sure building is secured
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Ensure proper shipping
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Daily orders are filled
Teacher
Shepherd Academy - Columbus, OH
August 2023 to Present
4th grade teacher
Security Guard Supervisor
AGB Investigative Services - Ohio
May 2018 to Present
Secure premises
Owner
Next leaders of tomorrow - Columbus, OH
January 2012 to Present
Promoted brand visibility and inspired prospective members to join organization.
• Help kids get committed to getting a college degree
• Created and executed numerous projects using PowerPoint and various Microsoft Office Products.
• Developed strong writing, research, and editing skills.
• Build, manage, and operate an online boutique business providing professional writing services to individuals and small business clients, including blog posts, web pages, resume writing services, bio pages, and LinkedIn profiles
• Develop the business model, secure website domain, and coordinate with two web designers to create the website, product pages, and online shopping cart
• Build long-term relationships with clients, deliver consultations on services based on customer needs, and close over $250,000 in annual revenue
• Manage, hire, and develop a team of freelancers to deliver writing services to customers, which includes performing quality assurance reviews on deliverables Teacher
Imagine Academy - Sullivan, OH
August 2022 to October 2023
3rd grade teacher
Supervisor
DHL - Dayton, OH
January 2019 to October 2021
• Forklift driver
• Warehouse worker
• Tasker
• Schedule planning
• Shift planning
• Order setter
• Order audit
• Contract consultant
• Microsoft
• First aid
• Safety
• Buisness planning
• Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency.
• Ensure proper staffing by department and shift, following guidelines based on scheduled mail/small parcel volume. Oversee employees’ attendance and time management.
• Conduct performance reviews, coach and train direct employees.
• Monitor and ensure that all facility equipment is working correctly and meeting production standards
• Support the ongoing development and implementation of the DHL eCommerce Distribution Center Business Plan through timely and accurate fulfillment and operations, while maintaining cost and quality efficiencies
• Review productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met.
• Recommend measures to improve production methods, working conditions, and increased efficiencies
• Oversee safety activities to include ensuring compliance with DHL’s safety policy and ensuring bi- annual Safety Methods and Employee Training is conducted.
• Supports HR Business Partner in the recruitment and interview process of new hires.
• Act as liaison between the facility and the on-site postal clerks. Keep updated on all postal rate/ regulatory changes.
• Perform other related duties as assigned.
Lead Teacher
Focus Academy - Columbus, OH
July 2019 to August 2021
8th grade social studies teacher
Assistant GM Manager
Sonic Drive-In - Xenia, OH
September 2017 to March 2019
• Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
• Managing a profit and loss statement to exceed expectations every week, month, and year
• Swiftly resolving employee concerns with a thoughtful approach
• Celebrating team successes and coaching for better performance
• Setting expectations and providing clear and continuous feedback
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
• Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations Assistant Manager
Brink's Incorporated - Dayton, OH
January 2018 to January 2019
• Manage accounts
• Open facility
• Balance account
• Conference call
• Business planning
• Scheduling
• Task planner
• Provide first line supervision to Cash Logistics employees
• Oversee daily cash operations including but not limited to deposit verification, change order preparation, inventory management, and opening and closing of branch and vault check in/out
• Provide coaching and skill development to employees on a consistent basis
• Create employee scheduling to support daily work load
• Adhere to SLA performance and contract requirement
• Leverage systems, equipment and process redesign to drive continuous process improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict quality compliance with security procedures
• Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Processing support when needed
• Maintain orderly and clean work areas, including all machines, tables, cabinets and storage areas
• Assist Management as need to meet branch goals
• Cross-train and perform other duties as assigned Assistant GM Manager
Jersey Mike's Subs - Beavercreek, OH
May 2014 to September 2017
• Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
• Managing a profit and loss statement to exceed expectations every week, month, and year
• Swiftly resolving employee concerns with a thoughtful approach
• Celebrating team successes and coaching for better performance
• Setting expectations and providing clear and continuous feedback
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
• Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations Dean Assistant
Wilberforce University - Wilberforce, OH
January 2012 to March 2016
Exercised good communication skills through professionally answering phone calls and assisting students and faculty within office setting.
President
Pre-Med - Wilberforce, OH
May 2013 to May 2015
Directed programs
• Improved Schools Pre- med. Constitution.
• Maintained Group focus
Store Manager
Papa John Pizza - Willingboro, NJ
January 2006 to August 2010
Responsible for promoting productivity and high level of customer service among a group of 6 employees.
• Received distinction of being appointed the youngest Store Manager within the branch district.
• Reported inventory
• Evaluate New team members
• Interview new applicants
• Organized delivery
Education
Bachelor of Science in Biology
Wilberforce University - Wilberforce, OH
January 2012 to May 2017
Skills
• Career Development
• Management
• Marketing
• Account Management
• Accounting
• Business Development
• Customer Service
• Data Entry
• Hiring
• Human Resources
• Inventory
• Leadership Development
• Office Management
• Recruiting
• Receptionist
• Sales
• Training
• Video Editing
• Word
• Windows Xp
• Event Planning
• Surveillance
• Security
• English
• Video Production
• Typing
• Photography
• Payroll
• Writing Skills
• Interviewing
• Maintenance (10+ years)
• Power tools (10+ years)
• Gardening
• Filming
• Adobe Illustrator
• Cleaning
• Groundskeeping
• Web Design
• Social Media Management
• Grounds maintenance
• Customer support
• Microsoft Access
• Computer Networking
• Branding
• Graphic Design
• Carpentry
• Hand tools
• Microsoft Office
• Logistics (5 years)
• Construction (4 years)
• Knowledge management (5 years)
• Industrial maintenance (5 years)
• Curriculum development (7 years)
• Instructional design (5 years)
• Technical Support
• Business Analysis
• Project Management
• Manufacturing utility (3 years)
• Search Engine Optimization (SEO)
• Change Management
• Recruiter (9 years)
• Recruiting (6 years)
• Childcare
• Experience with children
• Supervising experience
• Communication skills
• Word processing
• Organizational skills
• Experience working with students
• Computer skills
• Fine dining experience
• Restaurant management
• OpenTable
• Management
• Customer service
• Restaurant experience
• Microsoft Office
• Leadership
• Crisis management
• Social work
• Root cause analysis
• Environmental law
• EHS
• Data center experience
• OSHA
• Construction
• Microsoft Powerpoint
• Microsoft Word
• Microsoft Excel
• Google Docs
• School experience
• Oil & gas
• Google Suite
• Teaching
• HVAC
• Sales
• Data mining
• Home health
• Home & community care
• Payroll
• Team development
• Special education
• Hotel experience
• Guest relations
• Construction painting
• Unity
• Databases
• Relationship management
• Social media management
• Negotiation
• Analysis skills
• Fair Housing regulations
• Property management
• Profit & loss
• Load & unload
• Training delivery
• Technical writing
• Janitorial experience
• Tutoring
• Data analysis skills
• Employment & labor law
• Renovation
• Assembly
• Supply chain management
• Sports coaching
• Group home
• Construction estimating
• Auto estimating
• Construction
• Manufacturing
• Mechanical knowledge
• Assembly
• Customer service
• Microsoft Office
• Computer skills
• Manufacturing
• Assembly
• Mechanical knowledge
• Dispatching
• Customer service
• Computer skills
• Teaching
• Customer service
• Communication skills
• Supervising experience
• Management
• Customer service
• Communication skills
• Microsoft Office
• Calculus
• Algebra
• Sales
• Account management
• B2B sales
• Assembly
• Mechanical knowledge
• Hand tools
• Customer service
• English
• Phone etiquette
• Manufacturing
• Assembly
• Mechanical knowledge
• Customer service
• Restaurant experience
• Leadership
• Heavy equipment operation
• Excavator
• Mechanical knowledge
• Property management
• Property leasing
• Fair Housing regulations
• Customer service
• Sales
• Management
• Restaurant management
• Forklift
• Warehouse experience
• Forklift
Certifications and Licenses
CPR
Present
First Aid
Present
Home Health Aid
Security Guard
July 2018 to July 2019
Agb security
Bartender License
Food Handler Certification
Teaching Certification
July 2021 to Present
CPR Certification
January 2010 to Present
Driver's License
Child Development Associate Certification
Certified Safety Professional
OSHA 30
Food Safety Certification
ServSafe
Armed Security License
Professional Educator License
BLS Certification
Welding Certification
Six Sigma Green Belt
Six Sigma Black Belt
Certified Quality Auditor
Hazardous Waste Operations & Emergency Response Training PMP
Teaching Certification
HVAC Certification
Certified Apartment Manager
Associate Safety Professional
Driver's License
Additional Information
Skills
• Fluent in Spanish, spoken and written.
• Gardening Capabilities
• Computer skills: Microsoft word, excel, power point