Customer Service Sales Manager

Julie Samson

ad5xva@r.postjobfree.com 469-***-****

Lewisville, Texas 75077

I am a driven and ambitious professional with a proven history of exceeding goals and achieving high client satisfaction ratings. I am seeking a position with a fast-growing company where I can marry my enthusiasm for relationship-building and my passion for innovation. Experience

Sales Feb 2017 - Jan 2019

Toll Brothers, Flower Mound, TX (US)

First point of contact with prospective home buyers who visit the model home, making a positive first impression and gathering prospect information, which will assist the community's Sales Manager in making a home sale. Open the model home for the business day.

Greet clients as they enter the model.

Make appointments.

Answer phones.

Show available homes/ lots.

Serve as central point of contact for the company. Coordinated and organized showings and managed follow up feedback. Ensured the maintenance and accuracy of the client data base system. Provided comprehensive administrative support to managers and staff. Customer Service Manager Dec 2007 - Jul 2014

Walmart, Lewisville, TX (US)

Responsible for the management of customer service desk, cashiers, greeters, cart staff, and money center. Fulfilled the transactions of register overrides and loans. Scheduled breaks and lunch hours for cashiers, adjusted schedules as needed. Delegated maintenance/cleanliness responsibilities of register area. Resolved customer complaints and addressed concerns with employees. Provided input regarding employees to management for regular reviews. Skills & Specialization

Customer Service, Staff Development, Team Leadership, Interpersonal, Administrative Support, Self-motivated, Strong Communication Skills, Sales

Education

HIGH SCHOOL

Palatine High School Jun 1995

HIGH SCHOOL

Palatine, IL (US)

Contact this candidate