Customer Service Front Desk
Resume:
INTRODUCING:
K. MICHELLE
MCCULLOUGH
Thank you for the opportunity to apply for your position. I am very interested in learning more about the available job. I believe I would be a great asset to your company. I am a fast learner, and my love of people makes customers for life. If you have any questions regarding my qualifications feel free to contact me at 904-***-**** or by email at **************@*****.***.
Thank you again for your time,
K. Michelle McCullough
K. Michelle McCullough
14083 Tontine Rd. Jacksonville, FL 32225 Home: 904-***-**** Email: **********@*****.*** O f f i c e E n t r y S p e c i a l i s t / O f f i c e P e r s o n a l A s s i s t a n t KEY SKILLS
Office & Computer
Skills:
Front Desk Reception Customer Service Medical/Dental Software Executive & Administrative Support Reports & Spreadsheets Insurance Filing, Input & Follow-ups
Hardware & Software Installation Network Management Office 365 Word Perfect
: QuickBooks Windows PDF Applications Photo & Video Optimization Software PROFESSIONAL EXPERIENCE
Patient coordinator, receptionist (easing patient’s dental fears), Patient check-in and checkout, Insurance verification and input all while keeping 3 dentist and 4 hygienist schedules filled daily by creating friendships and trust with each patient. Hidden Hills Family Dentistry 2022 - 2024
Photography of homes for BPO companies throughout local areas to include inspections, commenting on condition, authenticating occupancy, followed by uploading information to company in required time 2012 - Present.
Launched and operated an Internet based Photo Restoration, Preservation & Photography business by creating the website, logo, and all marketing & public relations, computer consulting
& bookkeeping. www.MemoriesR4Sharing.com 2010 - 2023.
Office Bookkeeper for dentist to include Insurance Filing and Follow-ups, Payroll, Collections & Accounts Management, Marketing, Computer Network Management, Patient Relations 2001-2010 Employer details upon request.
E-Commerce Data Entry Consultant and Processor, Department Manager of Deck & Engine Sales, Local Inside-Sales Rep., National Accounts Sales Rep., Accounts Receivables and Payables Assistant, W&O Supply, Inc., Jacksonville, Florida, 1997-2001
Commodities Buyer, Accounts Payable and Payroll Assistant for Regional Shipyard. Halter Marine, Pascagoula, Mississippi, 1996-1997
Office Administrative Assistant, Receptionist, Bookkeeper for multi-business office. National Cable Network, JAD & Data Paging, Pascagoula, Mississippi, 1993-1995 EDUCATION
Various Microsoft software seminars throughout recent years to further my career.
Completed and Certified through the Physician & Healthcare Developments Billing Course Dentrix, Softdent & EagleSoft Dental Software courses. CUSTOMER RELATIONS
After 42 years of working with the public, I excel in meeting new people and making them lifelong customers by greeting them on the phone or in person with a welcoming personal & professional manner.Customers trust and rely on my services and refer me to friends, clients and coworkers. PROFESSIONAL REFERENCES
Elaine Parker – Lead Dental Hygienist for Hidden Hills Family Dentistry 1-904-***-**** I have worked closely with Elaine and her patients keeping the schedule at capacity. 2022-2024
Joyce Schellhorn Retired Director Of Greater Jacksonville Area USO – Mayport, FL 1-904- 472-6600 I volunteered at the USO in many positions as needed for a little over 10 years. 2010-2022
Charlie Tramazzo – Corporate Partnership Specialist with Wounded Warrior Project. We worked together while I volunteered at the USO during multiple military events.
Delynn Denney - Treatment Coordinator at Freemon Dental Associates, Atlanta GA We worked together during day-to-day operations for a FL Dental office in 2001-2004.
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