Scrum Master Product Owner

Vyas Khanna 732-***-**** ad5xtn@r.postjobfree.com Work Authorization: Green Card)

LinkedIn: https://www.linkedin.com/in/vyas-khanna-b83b521/

Professional Summary:

15+ years of IT experience with 8+ years of experience as a Scrum Master, Product Owner, Business Systems Analyst and Project Management in Banking and finance, Healthcare, Medical Devices, Telecom, Gaming, Government and Utilities domains.

As an accomplished leader, championed the adoption of lean-agile practices that encourage a collaborative approach to solving business challenges at the portfolio level. Have successfully assisted teams in optimizing operational efficiency, empowering teams with decision authority, fostering innovation coupled with cultivating a culture of continuous learning and business improvement.

Core Competencies:

Innovation & Emerging Technology Solutions

Team collaboration

Enterprise Leadership

Coaching & Mentoring

Operational excellence

in hybrid workforce models

Dev/Data/SecOps strategies & enablement

SDLC/DLC

Digital transformation & modernization

Problem-solving & Gap analysis

Atlassian tools (Jira, Confluence)

SAFe 5.0

SAAS/PAAS/AWS/Azure DevOps/Google Cloud

Agile Scrum, XP, Kanban

Monolithic to SOA & mSoA

Tableau data analytics

Agile adoption

Program & Portfolio Alignment

Executive briefs & reporting Financial Management

Scaling agile practices to align with strategic imperatives

Value Stream Analysis

Business & Technical Agility

Certifications:

Scaled Agile Certified POPM (Product Owner Product Manager)

Certified PRPC System Architect (CSA)

Certified Scrum Master (CSM)

Okta Certified Professional

PMP in progress

Education:

Bachelors of Engineering, Shivaji University, Kolhapur, Maharashtra, India.

PROFESSIONAL EXPERIENCE:

Client #7: PNC Bank, Pittsburg, PA July 2022 – Present

Scrum Master / Product Owner / BSA

Performed the role of a Product Owner, Scrum Master and BSA. Led agile adoption for teams to enable business agility allowing for transformation, digital and data initiatives with focus on built-in-compliance & quality.

Involved in handling multiple projects at any given time:

1. Electronic Signature (E-Sign) and Digitizing of the new client onboarding documentation to provide a better user experience.

2. AML and the digitizing of the KYC process (for Retail and Commercial / Institutional Banking).

3. Enhancement Flex which involves enhancements to the existing Pinnacle Product. Here we undertook 33 releases in a year. Worked on applications related to: Credit / Debit Card Applications, Image on Demand (to view check images), Real-Time account transfer, Integrated payables, File management, Disbursements and Invoice Control.

4. Merchant Services Onboarding

5. Payment Gateway integration with Data Analytics reporting engine.

6. PEGA automation for merchant onboarding and creation of risk profile for account opening.

The application was developed using Angular 16, Java, REST API’s and Microservices.

Responsibilities:

Created product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI

Strategize business team’s enrollment to embrace agile mindset and cultivate team formation around value delivery.

Coach, facilitate and train Product Management team (PM/PO), Executive Sponsors, Business Owners, Scrum Masters and Technology Leadership to mature and drive commitment to agile adoption & tools enabling metrics.

Strengthen alliances between business and technology by aligning on common Agile terminology and expectations to demonstrate collaborative behavior and transparency.

Mobilize cross-functional teams with FTE & 3P’s to maximize on delivery against lean-budgets with focus on knowledge retention & sustainability.

Used JIRA to create transparency and Dashboards to report metrics. Maintained the product Backlog, Epics, user stories, Issues, velocity, Burndown chart, DOD, DOR and Acceptance Criteria.

Environment: Agile, Scrum, JIRA, Confluence, Angular 16, Rest APIs, Spring, Java and microservices.

Client #6: Agilent Technologies, Santa Clara, CA April 2021 – June 2022

Product Owner / Scrum Master / Business Systems Analyst

Spearheaded product delivery by fostering collaborative culture to design cross-functional teams to deliver “working software” with release on demand principles. Leverage growth-mindset adoption to navigate challenges with delivery of complex business application using various technologies like ATG, AWS, Angular 8, SAP and Okta.

Responsibilities:

Managed all technical aspects of the product through the product lifecycle

Worked directly and indirectly with business stakeholders, vendors and third parties to ensure execution of deliverables

Created, maintained and communicated product catalog and technology roadmaps, including near-term delivery, to engage stakeholders across the organization

Identified, measured and improved key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer insights, feedback, research and internal operational metrics

Set criteria for the MVP to increase the speed/frequency with which enhancements and new capabilities are delivered

Identified and estimated anticipated work efforts based on priority using requirement work plans, program increment (PI) planning, and sprint planning

Broke down a medium to complex vision into smaller projects, initiatives or features

Environment: Agile, Scrum, JIRA, AWS Cloud (EC2, VPC, ELB, S3, RDS, Cloud Trail and Route 53, Lambda, Elasticsearch, DynamoDB, Elasticache, Cloud Watch) CI/CD, Angular 8, NodeJS, Okta, ATG, SAP ECC, Rest API, SAP CRM, ASP.Net, MySQL

Client #5: Verizon, Bedminster, NJ April 2020 – April 2021

Scrum Master

Description: Served as the Servant leader for agile teams within the DevOps by ensuring clear communication and by integrating Agile & Lean principles into team practices for better adoption and faster delivery.

The Cyber Risk monitoring tool is a tool used by Verizon to assess & analyze the security vulnerabilities in the infrastructure being used by its clients. This tool provides a vulnerability score and a vulnerability report. This report helps the client better their cybersecurity practices. It also shows how they are doing compared to similar businesses in the same industry.

Responsibilities:

Drove the adoption and enforcement of Scrum rules, removing impediments, fostering self-management and empowering teams to self-organize and grow cross-functionality.

Helped the team identify dependencies and recommend solutions to remove impediments

Participated in Scrum of Scrums (SoS) meetings during Program increment planning and during the meetings where teams’ accomplishments, impediments, dependencies, risks and downstream impacts are addressed.

Coached the team on Agile values, principles and development practices.

Supported the team in their continuous delivery pipeline while involved in production support by encouraging teamwork, collaboration while minimizing silos.

Involved in the Innovation and Planning Iteration (IP) iteration.

Facilitated ceremonies like the daily standup, Iteration planning, Backlog refinement, review and retrospective.

Worked on Data Visualisation using Grafana Dashboards which pulled data from Cloudwatch and Prometheus to monitor Nodes / Pods.

Environment: JIRA, Agile, AWS Cloud (EC2, VPC, ELB, S3, RDS, Cloud Trail and Route 53, Cloud Watch), Ant, CI/CD, Bash Scripts.

Client #4: Gearbox Entertainment, Frisco, TX Feb 2018 – March 2020

Agile Scrum Master / Project Manager

Description: The project involved building an application which used AWS Quicksight for the gift card analytics and reporting.

Project: Gift Card Reporting and Analytics

Responsibilities:

Worked as a consultant and implemented agile practices and values into the project. It was an opportunity to transform the team working on a waterfall development model into an agile-based development model

Introduced agile framework/methodology and practices (although not fully implemented but adopted based on the agreement/requirements). Coached the team on how to use scrum practices and get self-organized.

Organized and conducted coaching sessions for scrum ceremonies; daily stand-ups, sprint planning, sprint reviews, sprint retrospectives, backlog grooming, and refinement.

Regularly assessed the team’s approach and progress in adopting the agile principles, planning tools, and communication to ensure a successful and sustainable delivery.

Facilitated discussions within the team on the best way to deliver maximum value to the customers.

Coached the team to take ownership of each deliverable (stories, sprint, and release-wise).

Maintained task board, followed up daily with the team to update status in JIRA, produced the daily burndown charts, and promoted transparency in reporting sprint status.

Environment: Agile, Scrum, AWS Quicksight

Client #3: Horizon Blue Cross Blue Shield, Newark, NJ Feb 2015 - Jan 2018

Agile Project Manager / Scrum Master

Description: Blue2 is used by Blue Plans to facilitate their inter-plan business processes in real-time by providing common Plan services and inter-plan messaging services. Successfully documented all project activities, managed resources as per the schedule, and introduced practical solutions. The application helped improve provider satisfaction and facilitated operational excellence

Responsibilities:

Organized a scrum team of 7 members and trained them on agile mindset, processes and frameworks.

Delivered projects and releases utilizing the Scrum ceremonies, framework/methodologies.

Protected the development teams from outside distractions and over-committing work.

Facilitated the teams in removing impediments, resolving team conflicts, and becoming cross-functional

& self-organized, and staying focused on the sprint goals.

Assisted the Product Owner in documenting and writing user stories to define acceptance criteria, and prioritize + maintain the product backlog according to the business needs. Foster relations between Business and technology.

Environment: JIRA, Agile, Scrum, CI/CD, AWS, S3, EBS, ELB, Auto Scaling, VPC, IAM, Cloud Watch, Dynamo DB

Client #2: State of Texas, Dallas, TX Apr 2013 – Jan 2015

Business Analyst

Project: Benefit administration process)

The application was a Benefits Administration Process System for employment and unemployment benefits to be used by the various Departments of the Texas State Govt. The system has been designed using Enterprise Class hierarchy principles and PEGA Guardrails.

Responsibilities:

Participated in discussions with the Business Users and Clients in gathering the requirements monthly

Wrote stories in the Gherkin format to make sure we complied with the Agile requirements.

Responsible for creating an impact document for migration of the existing system to 7.1 with pros and cons.

Environment: Pega RULES Process Commander (PRPC), PEGA DCO, 6.3 SP2 (BPM Solution Tool), Web services (SOAP, WSDL), MS Visio, WebLogic 10.3, Oracle 10g, HTML, XML.

Client #1: National Grid, US July 2005 – March 2013

Lead Software Engineer

Project: Insight 2.1

Description: As part of a new act TMA (Traffic Management Act), a new set of legislations applies to street works and upgrade their existing ETON product, Highway One 6.1.4.3, to the existing Symology Version, Insight 2.1

Responsibilities:

Executed re-engineering of client software process to remove redundancy and increase operational efficiency by 25%.

Developed PL/SQL procedures, functions and views for the application

Monitored and evaluated project metrics, and executed project milestones timely with compliance processes and quality standards.

Contact this candidate