Customer Service Sales Associate
Resume:
Gabriela Martinez
Highly Motivated and Customer-Focused Retail Sales Associate
San Bernardino, CA 92410
ad5xs2@r.postjobfree.com
Experienced at working in fast-paced environments and consistently delivering exceptional customer service. Skilled in handling cash, managing inventory, and maintaining a clean and organized work environment. Excellent communication skills and ability to work well in a team. Proven track record of meeting and exceeding sales targets while building strong customer relationships and looking for an opportunity to utilize my skills and experience to contribute to the success of a dynamic organization. Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon Warehouse - San Bernardino, CA
March 2021 to February 2023
• Process, package, and ship orders accurately.
• Organize stocks and maintain inventory.
• Inspect products for defects and damages.
• Examine ingoing and outgoing shipments.
• Organize warehouse space.
• Receive, unload, and place incoming inventory items appropriately.
• Check, verify, and fill customer invoices.
Retail Sales Associate/Cashier
Forever 21 - San Bernardino, CA
January 2020 to August 2021
• Providing an excellent customer experience
• Dutifulnesses associates include greeting customers
• Helping guests on the salesfloor
• Informing customers of salesfloor specials
• Ringing up purchases.
Retail Sales Associate/Cashier
Motherhood Maternity - San Bernardino, CA
August 2018 to December 2019
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts Bakery Clerk
El Super - San Bernardino, CA
March 2018 to August 2018
• Providing premier customer service, including greeting them and responding to questions
• Dynamically selling products by providing customers with information needed to make product-related decisions
• Taking and filling special orders for customers
• Finishing products such as filling or icing doughnuts and pastries
• Packaging, labeling and pricing products for self-service
• Maintaining and filling bakery trays, display cases and ingredient bins
• Operating the scale
• Operating the bread slicer
• Unloading, organizing and restocking supplies
• Following sanitation and safety guidelines
• Assisting in cleaning duties
• Assisting in other duties, as assigned
Education
College Degree in Surgical Technologist
Concorde Career College-San Bernardino
January 2022 to Present
High school or equivalent
Sierra High (Continuation) - San Bernardino, CA
2014 to 2016
Skills
• Customer Service
• Sales Experience
• Organizational Skills
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