Data Entry Customer Service
Resume:
Serojni Persaud
Customer Service - AMERICAN RED CROSS
West Hartford, CT 06117
ad5xrk@r.postjobfree.com
seeking a challenging career opportunity that will utilize my background And training as an office associate
Work Experience
Customer Service
AMERICAN RED CROSS - Farmington, CT
October 2004 to Present
Quarantine & Labeling
10/04-Present *Responsible for the proper release of blood products for distribution.
*Manufactured blood components from whole blood collections.
*Managed, processed and shipped blood samples to testing laboratory.
*Performed daily manual reconciliation of quarantined products and subsequent Disposal of unsuitable products
Customer Service
*Recruits blood donations from a variety of previous contacts and special Blood donors by phone to increase the frequency of donation
*Check & verify donors' eligibility
*Make reminder calls, follow up, logging data, maintenance of records and special Projects to achieve established goals.
In my current job, I am required to use CGMP in all aspects of its functions and therefore it is very familiar to me. Part of our job is also to ensure the SQUIPP (Safety, Quality, Identity, Purity, & Potency) of our blood products. In the past I was a member of our safety committee which met monthly to discuss and try to find solutions to safety issues and reduce employee injuries. Data Entry Clerk
W.H.P.R., Inc - Westbury, NY
October 1996 to December 2003
*Process subscription orders for scientific & medical journals on a daily basis for weekly shipments
*Process weekly claims for missing issues
*Maintain a log of customers' receipt for over 4,000 orders BOOKAZINE COMPANY
August 1992 to September 1996
*Maintained computerized inventory station
*Development of monthly reports of product inventory station
*Performed various data entry tasks
Education
Medical Billing Course
Graduate High School (N.Y.)
2003
St. John College & York College, Graduate Skeldon High School (Guyana) 1987
Skills
Billing (Less than 1 year), coding (Less than 1 year), Hha (Less than 1 year), Microsoft word (Less than 1 year), Word (Less than 1 year)
Additional Information
SKILLS:
Microsoft Word, Internet, Medical Billing, & coding, HHA
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