Customer Service Delivery Driver

Mr. Mike Sanchez

Simply Call now 813-***-**** To Set Phone Interview!

@ A GREAT EMPLOYEE TO HAVE – THAT CAN DELIVERS TOP PERFORMANCE IN YOUR CAREER@

**** **** **** ******, *****, FL 33605

ad5xqk@r.postjobfree.com

CAREER OBJECTIVE

Seeking a career position with my 30 years expert business operational skills to better

the growth of company and fulfill customer satisfaction. He will offer great dedication in the position and commit to accomplish work tasks every day. He can be a great team player that can become part of a winning team!

SPECIAL WORK EXPERIENCE SKILLS

Telemarketing Sales •In person Selling B2B & C2C • Customer Service Rep • Front Desk Clerk •Convenient Store Clerk • Delivery Driver •Warehouse experience • Driver • Waiter/Cook Restaurant

PROFESSIONAL CHARACTER

He is completely coachable, he follows a company’s system of success in good comfortable easy customer service. Reliable to show up every day to work on time, ready to work, display the winning character. Self-motivated, doesn’t need to be baby-sit. Very fast learner because he is easy to teach. He has expert listening skills that play an excellent role in position. He has mastered “You have two ears, and one mouth use it effectively” philosophy. Especially, when it comes to listening customer’s needs, wants, and providing great business work performance. Never a quitter, a true employ. If you invest in him, he is loyal to fulfill training and master company’s require skills. Also, will stay to be successful in the group team. Hard worker that puts the labor to fulfill job task. He is fast and a high performer when it comes to a busy work load. He has always had the desire to be #1 in any team. He loves training believes always in improving skills as an investment. He has mastered the art of self-discipline. He respects all managers and leaders of company. He is very energetic, not lazy, never sits around and does nothing. He actually is fast to work in a busy setting. He has a great attitude towards of a winner and doesn’t like to lose, but improves on the next day. He is very confident especially adaptable to atmosphere. His business dedication to a company is of the highest. “If a company offers him a career, he will give everything he got to the career, he is a winner, not a looser, he is willing to give everything he has to be nothing but the best”.

DISCIPLINED SALES WORK EXECUTIVE CONSULTANT SKILLS

Sales Disciplined in high amount of phone dialing with effective self-lead generation results

Top internet social marketing skills that has ability to create lasting business relationship accounts

Skilled in creating needs and wants of prospect

Influence and inspire prospects to act

Effective in using language skills explaining customer benefits

Convey incentive to buy today and excellent timing presentation approach

Effective skill in introducing, building needs, and questioning, explaining customer benefits

Specialize skills & techniques in overcoming buyers' procrastinations, hesitations, and closing

Effective listening for client's hot buttons to create sales, high closing success ratio; mastered closing

Skills and techniques

CUSTOMER CLERK SKILLS & HOTEL SKILLS

Exceptional Customer Service, Relationship Building, Effective Communication, Exceptional Customer

Service Relationship Building, Effective Communication

Ability to work well individually as well as in a team environment

Ability to learn and utilize the store’s technology

Experienced in all areas of store operations, including foodservice

Ability to direct others and prioritize tasks

Ability to defuse customer complaint, problem issues using de-escalation and problem-solving techniques

Excellent customer relationship building and leadership skills

Excellent customer skills, oral, and written communication skills

Proven self-starter with demonstrated ability to make decisions

Experience leading, developing and selecting teams preferred

Experience effectively implementing change and demonstrated results in execution

Leadership experience in a fast-paced retail, food service, or fuel environment preferred

Detail oriented and excellent organizational skills, Ability to work with little or no supervision

Ability to work primarily 3rd shifts (overnight) with an occasional 2nd shift (daytime), weekends and

holidays, based on business needs

Able to lift and carry up to 100 lbs

Proven and consistently demonstrated above skills

WAREHOUSE INVENTORY STOCK SKILLS

Excellent Labor and construction skills

Experience in unloading and loading trucks on dock

Experience ForkLift Driver – passed exam

Experienced in loading trucks per city locations

Experienced pallet driving loading wrapping pallet

Experienced in getting stock in warehouse lining up to load to truck

Able to life 100pound weight of each item to load in truck

Skilled in working overnight to prepare trucks for morning city delivery

Work great with 3 or more teams to load truck

Skilled in reading inventory schedule sheet on dock and leading men to load truck

Labeling Packaging-Ensure proper labeling and packaging quality. Identify potential

problems. Work in a fast-paced environment. Frequent bending, lifting, standing,

walking.

Moving stock-other materials to from storage or production areas, loading docks,

containers, using equipment

Picker/Packer-Load and unload retail merchandise in storage rooms. Organize

shelving, equipment, schematics, and retail furniture, stocking, categorizing, counting or

tagging inventory.

Shipping &Receiving-Examine shipment contents and records for incoming and

outgoing deliveries. Prepare documents to route shipments. Pack, seal, label, and affix

postage to prepare materials for shipping. Frequent bending lifting walking

Pulling orders and preparing materials for pickup or delivery. Pull and package material

in preparation of shipping sort and stack material.

WORK EXPERIENCE

(White Color Jobs)

July 2023 to May 2024

ADVERTISING SALES

Management Advertising Sales Rep & SEO Webmaster ADVANTAGES OF SUPERMALL - Poughkeepsie

NY– Expert skills in selling print and digital media advertising. Pro at finding qualified decision makers and presenting to them. In charge of Internet media production Sales & SEO Webmaster Marketing Developer and JV Network Group. Conducted and sold media services: Video Creation & Marketing, SEO Optimization Services, Classified services, Direct mail services, website programming graphic design services, social media ad programs services. Social network ad on: Youtube, Facebook, Instagram, Pintrest, LinkedIn. Achieved the highest sales of the sales team.

May 2022 to July 2023

MORTGAGE BANKING FINANCIAL SALES

Financial Investment Rep CAPITAL INVESTMENT GROUP - Poughkeepsie NY

Sold home loan mortgages to homeowners. Effectively telemarketing canvassing producing more leads,

presenting, and closing deals. Expert networking skills with other Real estate organizations which

brought in loads of qualified leads on daily bases. “Won salesmen of the year award 2010”

Feb. 2021 to April 2022

CAR ADVISOR SALES

Professional Car Salesman KING OF CARS - Poughkeepsie, NY to October

Professional Car salesmen “Won Car Salesmen of the 2001 Year and Bonuses” Car “Won Car Salesmen of the 2001 Year and Bonuses”. Learned and mastered Og Mandino (The world greatest car salesmen).

Expert skills in telemarketing and field in person prospecting inviting people to show room. Skilled in

cold calling average 200 to 300 calls and producing 30 – 50 invites few per days. Skilled in personality

identifying types of buyer’s personality and adapting to establish friendship and buyer customers.

Skilled in developing credibility and friendships. Strategic approach in asking qualifying customer’s

needs, desires in cars, then presenting effectively show casing car features, benefits, and value in price.

Ability to use salesmen strategy while test driving prospects. Great in using tie-in techniques while

customer test drive car and selling features and value of car. Skilled in establish financing and interest

rates and selling finance for purchasing car. Skilled in overcoming buyers’ procrastinations, objections

all the way to closing deals and selling 30 – 40 cars a month. Model of great tower men managers

mastered” Never let them leave the lot, help them find the car of their dreams”. Skilled in competitive

dealership selling. Skilled in using “Bird Dog” referral techniques that creates leads instantly and

offering gifts per leads to referral associates. – Sold average 15 to 30 cars

a month. “Won Car Salesmen of the 2001 Year and Bonuses”

1988-1999

Jan. 2020 to Feb.2021

VACATION SALES

Vacation Sales RAMADA VACATIONS - Miami, FL Sold wonderful trip

packages - Worked call center received over 100 incoming calls. Delivered a 20- minute presentation selling tourism ship Bahamas cruise, package include 7 days of extravagant dream paradise vacation white sandy beach get a way, with multiple stops along way to Bahamas island. Sold packages $495, $895, $1,499 plus port ship taxes. Worked in a wonderful huge call room over 100 employee seating.

Achieved top sales closer of month, then was promoted to became TO Team leader helping close sales of struggling employees on floor (the frontiers). Became top sales producer grossing company between $7,425 to $29,980 a week in of sales vacation cruise packages.

Jan 2018 to Nov 2020

HOTEL FRONT DESK- CUSTOMER SERVICE

Front Desk Clerk HAMPTON INN HOTEL – Worked 3rd shift. Booked reservations on CRM customer early call-ins of guess in nice comfortable professional matter Work busy morning check in of 5 to 10 long customer lines. (Must work fast) Assign rooms and determined what’s available Conducted shift audit all Side duties fold towels put on rack set up huge breakfast buffet – 2 hours process and cooking hot breakfast before to stores) 3rd Shift Clerk.

May 2016 to Dec 2017

CONVIENT STORE CLERK – CUSTOMER SERVICE

Convenient Store Clerk STEWARD CONVENIENT STORE - Poughkeepsie, NY

Ability to supervise staff overnight. Busy truck stops convenient store Heavy cash register lines of

customers. Heavy business administration auditing (see above skills) Overnight 3rd Shift Clerk.

(BLUE COLOR JOBS)

RESTURANT - WAREHOUSE - DELIVER DRIVER

Aug 2019-Dec 2020

(Temp P/T Job) Warehouse Stock Loader HOME DEPO DISTRIBUTION CENTER - Poughkeepsie, NY buffet TEMP JOB Inventory Truck Loader & Stock Puller Worked with 3 to 5-man crew to load truck dock; several truck on dock. Heavy loading of A/C, Refrigeration, backyard furniture, and main store supplies. Most inventory weigh 30 to 100 pounds and bulk quantity pallets. (Main plant where all inventory goes for entire regional stores)

March 2018 to August 2019

(Temp P/T job) Driver Loader MID-HUDSON TRUCKING Newburgh, NY

3rd Shift Loading inventory in box truck. Truck loader all product tide and strapped in safe matter Ability

to drive different truck and trailer Loading truck in drop off products sequence matter drop off cities

route Ability to climb truck and be safe matter Perform physical behaviors frequently throughout a shift:

reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting,

crouching, kneeling and pushing Warehouse experience with forklift and overhead cranes and operate

safety Great math skills Can life over 100 pounds. Vacation Sales Adviser

Tampa, FL 1988-1990

RESTURANT WAITER

Waiter/Cook TGI FRIDAY (Thank God is Fridays!) -

-Memorize TGI restaurant food menu. Memorize the cold food, hot, and grill menu different origins of

food from Mexican to western food, etc.

-Skilled in offering appetizers to help restaurant sell more profits.

-Also, alcohol beverage meme's accomplish daily sales goals.

-Ability of Operate POS Terminal to input customer orders, swipe credit cards, and enter cash amount,

-Worked in a big dining room area and handle one section effectively.

-Help set up lunch and dining table settings, and brake down close shift set up next day. Heavy cleaning

special busy weekend schedules.

-This is a very fast paced restaurant, accomplished the super level need to be part of the tribe

1986-1988

WAITER/RESTURANT LINE COOK

Waiter/Professional Chef MARRIOTTE COURTYARD – Tampa Fl

-Mastered Gourmet food for all Marriott Courtyard

-Must master all kitchen prep duties to start Lunch and dinner shifts

-Worked cold and grill section

-Always worked good timing in cooking food and setting up breakfast buffet on time mornings

Tampa, FL 1985-1986

Cook SHELLS RESTURANT – Tampa FL

-Memorized seafood menus, worked in a very busy big restaurant area setting

-Ability to work extremely busy weekend, dinning rush, ability to handle 4 to 7 tables dinning at same

time

-A true seasoned top professional waiter

-Developed and executed catering strategies to meet customer needs.

-Facilitated the delivery and set-up of prepared food in a timely and food-safe manner.

-Effectively managed the catering team to ensure optimal quality in final presentation of food.

-Trained and managed employees to ensure extensive knowledge of food menus and offerings.

-Monitored team performance and provided regular feedback.

EDUCTION

Duchess College 1990-1993 3.0

BA-Business Administration

American Business Institute 1985-1988

CCO-Certified Computer Operator

SPECIAL SALES FIELD TECHNIQUES MASTERED

•Mastered Competitive Sales Skills in Multiple Market Fields

•Mastered Media Print & Digital Advertising Sale Field

•Mastered Automotive Sales Field

•Mastered Investment Sales Field

•Mastered Mortgage Sales Field

•Mastered Vacation Sales Field

• Expert Business to Business Sales

•Expert Customer to Customer Sales Skills

• Mastered Sales Behavior psychology

•Mastered Sales Presentation Skills

•Mastered Sales Tie-In Questions

•Mastered Rebuttal Objection

• Mastered Bonus, Special Discount, & Bargain Offer Rebuttal Skills

•Mastered High 80% Closing Sales Ratio Skills

SPECIAL SALES EDUCATION PROGRAMS COMPLETED:

Top World Books Authors, Best Sellers, And Sales Teachers:

The Greatest Car salesman in the World – Og Mandino Published in 1968, The

Greatest Salesman in the World is a philosophical guide to salesmanship and success. He was known

to this date as “The Greatest Car Salesmen in the world” It is the story of a poor camel boy named

Og Mandino who achieves a life of abundance. Selling cars is more than just exchanging money for

metal. It is understanding people. It is also understanding your own psychology and that of your

customer. While opinions differ as to which books are the most beneficial to sales success, here his

books as proven the test of time to be the bible to selling the most cars for anyone that owns a dealer,

when one learns the proven techniques that produce qualified prospects, leads, and most car sales.

Tom Hopkins – “How to Master the arts of Selling”

Zig Ziglar - “Secrets of Closing”

Mike Stewarts – “Make the Most of Every Sales Call” • Never again stumble through a sales call feeling

like you don't know what's going on! -Supercharge Your Persuasion Power! Communication

Skills That Boost Your Ability to Influence Others • Target Your Time To Sell More New Business

Chuck Laughlin “Samurai Selling” The Ancient Art of Service in Sales by (Author) How to sharpen your

voice that close more sales

Harry Beckwith” Selling the Invisible” A Field Guide to Modern Marketing. Turn more prospects into

clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with

wonderful insights.

Contact this candidate