Customer Service Front Desk
Resume:
ARELYS ACOSTA
**** ********* **. ************, ** 19111
ad5xpb@r.postjobfree.com
Professional Summary
Energetic and dedicated to my workplace. Exceptional customer service. I’m able to learn tasks quickly. Also, I’m bilingual speak both Spanish and English. Assure to represent establishment with friendly, professional demeanor at all times. Skills
• English Language
• Spanish Language
• Bilingual
• Speaking
• Active Listening
• Active Learning
• Learning Strategies
• Sales and Marketing
• Customer and Personal Service
• Persuasion
• Judgement and Decision Making
• Telephone and Front Desk Reception
• Filling Database and Records Management
Experience
Receptionist 03/2020-02/2024
Odalys Torres -Philadelphia, PA
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment by cash, check, credit cards, vouchers or automatic debits. 2
• Keep accurate records of monetary exchanges, authorization form, and transactions reconciliations.
• Issue receipts, refunds, credits, or change due to customers.
• Count money and audit money drawers.
• Assist customers by providing information and resolving their complaints.
• Greet customers entering establishments.
• Stock shelves, and mark prices on shelves and items.
• Pay company bills by cash, vouchers, or checks.
Contact this candidate