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Food Service Dining Room

Location:
Austin, TX
Posted:
May 24, 2024

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Resume:

*

WILLIAM A. MCCUMBER

***** ******** ***** **** *** Cave, TX. 78738 · 737-***-****

ad5xp3@r.postjobfree.com

To secure a management career in the field of Management. Utilizing my many years of experiences and trainings in food service management, that include customer service, budgets, contracts, procurement, purchasing, proposals, financial spreadsheets, and client/partner relations while making a significant contribution to the success of the company.

EXPERIENCE

8/2023 – Present

KITCHEN MANAGER, LAKE TRAVIS ISD

• Oversaw the overall food service operation for an elementary

• Followed monthly menus for all schools and staff.

• Ordered food and supplies utilizing multiple vendors.

• Oversaw staff, labor, and cost controls.

3/2022 – 8/2023

DINING ROOM MANAGER, BROOKDALE SENIOR LIVING

• Manages daily operations of the dining room and room service.

• Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.

• Ensures room service orders are delivered timely and properly.

• Ensures smooth and timely opening and closing of the dining room.

• Ensures an adequate number of service employees for each shift and ensures absences are covered.

• Assists in producing weekly schedules with budgetary guidelines for service staff.

• Leads the training of all new dining room associates and conducts required on-going training sessions.

• Provides supervision for special events.

• Assists service staff during mealtimes.

• Assists in greeting and seating residents and guests.

• In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.

• Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.

• Developed an updated work schedule in Excel for servers.

• Created multiple excel spreadsheet forms for cleaning, scheduling, ordering, and resident needs.

2

8/2021 – 3/2022

KITCHEN MANAGER, LAKE TRAVIS ISD

• Oversaw the overall food service operation for an elementary

• Followed monthly menus for all schools and staff

• Ordered food and supplies utilizing multiple vendors

• Oversaw staff, labor, and cost controls

8/2014 – 7/2021

OPERATIONS MANAGER, NUTRI-SERVE FOOD MANAGEMENT

• Operations Manager for School Food Service Departments for up to fourteen public and private school districts

• Developed and reviewed financial statements on a weekly, monthly and yearly basis for each individual school district

• Prepared annual budgets, state contracts

• Prepared and conducted Annual Reviews with the State Department of Agriculture

• Completed annual reviews for Foods Service Directors and their staff

• Met with client partners on a regular basis to review current financial status, goals, budgets, contracts, and upcoming bids and proposals

• Presented to School Board of Education members

• Completed Proposals for current clients and new business

• Assisted with and supervised catering events

• Planner and presenter for annual corporate summer training meetings for over 95 food service directors and bookkeepers

• Assisted with the planning, development, and implementation of yearly new food service director and bookkeeper training workshop.

• Corporate leader for the development and implementation of applications, budgets, contracts, and developmental spreadsheets for the Summer Feeding(SFSP) and the Child and Adult Care Food Programs (CACFP)

• Implemented first CACFP programs, applications, budgets, and guidelines for the company

• Assisted annually with the Director of Operations to review and update annual budget spreadsheets and calculations

• Followed NSLP, CACFP, SFSP, and CEP programs

8/2004 – 8/2014

FOOD SERVICE DIRECTOR, PAULSBORO BOARD OF EDUCATION

• Oversaw the overall food service operation for two elementary and the Junior/Senior high school

• Developed monthly menus for all schools and staff

• Reviewed monthly financial statements with corporate team and district administrators

• Developed and maintained excel spreadsheets that including ordering systems, timesheets, inventory control, catering ordering and billing, and financial budgeting and forecasting

• Ordered food and supplies utilizing multiple vendors

• Prepared, served, and oversaw all district catering events

• Completed weekly and monthly bookkeeping needs. Payroll, weekly billings, and 3

monthly expense reports

• Inventory Control and Monitoring

• Responsible for all district catering events

• Interviewed and hired staff

6/2002 – 8/2004

FOOD SERVICE DIRECTOR, MARYVILLE ADDICTION TREATMENT CENTER

• Oversaw the overall food service operations

• Developed monthly menus for patients and staff

• Developed and maintained excel spreadsheets that including ordering systems, timesheets, inventory control, catering ordering and billing, and financial budgeting and forecasting

• Ordered food and supplies utilizing multiple vendors

• Completed weekly billings and monthly expense reports

• Monitored inventory control and financial standings of the Food Service program 5/2000 – 5/2002

RESTAURANT GENERAL MANAGER, CAPITAL PIZZA HUTS

• Responsible for the overall operations of the restaurant

• Ordered food and supplies utilizing order trends and inventory

• Completed weekly billings, payroll, and monthly expense reports

• Inventory Control and Monitoring

• Customer satisfaction

• Interviewed, hired, and trained staff

2/1999 – 10/1999

BAKER, BREADSMITH BAKERY

• Bread Baker- prepared dough, formed assorted breads, and baked all products

• Responsible for the overall operations of production

• Ordered food and supplies utilizing order trends and inventory

• Inventory Control and Monitoring

• Customer satisfaction

• Sanitation of production areas

6/1994 – 12/1998

DIET THERAPY JOURNEYMAN, U.S. AIR FORCE

• Shift Supervisor, Nutritional Medicine Flight

• Acting Non-Commissioned Officer in Charge of Subsistence and Inventory

• Acting Assistant Non-Commissioned Officer in Charge of Clinical Office

• Lead cook, server, and cashier

• Patient tray line assistant

• Assisted with trainings of Dietetic Interns

• Assisted with catering events and Dietetic Intern monthly theme meals

• Visited patients for dietary assessments and patient satisfaction

• Medical Readiness training

4

12/1989 – 5/1994

ANIMAL CARE SUPERVISOR, COLUMBIA-GREENE HUMANE SOCIETY

• Oversaw the overall well-being of all animals

• Responsible for administration and record keeping of medicine and immunizations

• Responsible for overall cleaning of all areas in the facilities

• Transportation coordinator for animal transportation to and from veterinary locations

• Completed weekly and monthly pharmacy inventory and ordering

• Responsible for emergency situations involving animals in the twin county area

• Euthanasia technician assistant

EDUCATION

SEPTEMBER 1994

APPRENTICE SERVICES SPECIALIST, LACKLAND A.F.B. SAN ANTONIO, TX.

• Food preparation and service

• Field food preparation and service

• Billeting and Laundry services

• Recreation Services

• Mortuary Affairs

OCTOBER 1994

DIET THERAPIST APPRENTICE, SHEPPARD A.F.B. WICHITA FALLS, TX.

• Dietary Food preparation and service

• Nutrition Education

• Wellness Programs

• Medical Readiness Training

SKILLS

• Proficient in Excel and Word programs

• Excellent communicator with great problem-

solving skills

• Adapts to any environment and continuously

produces quality products and results

• Develops a professional and understanding

relationship with employees

• Positive Demeanor

• Dependable / Reliable

• Task Orientated

ACTIVITIES

• Graduate of Dale Carnegie Leadership Course

• 2012 Paulsboro High School Professional of the Year award recipient

• Honor Graduate at U.S. Air Force Diet Therapist Apprentice Technical School

• Member of Knights of Columbus

• Member of National and New Jersey School Nutrition Associations

• The Always Food Safe Company Food Production Manager Certified (expires 3/2024)

• TABC Certified



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