Operations Manager Sales

SALAKO, OLUDAYO

ad5xoo@r.postjobfree.com 081********

Lagos, Nigeria.

PROFESSIONAL SUMMARY

Highly experienced and results-driven Sales Operations Manager with a proven track record of success in leading and managing sales teams, developing and implementing sales strategies, and optimizing sales operations. Demonstrated proficiency in utilizing Enterprise Resource Planning (ERP) systems to streamline operations, improve efficiency, and facilitate data-driven decision-making. Adept at leveraging Customer Relationship Management (CRM) platforms to enhance customer engagement, and maximize revenue opportunities. Committed to establishing operational excellence and achieving organizational objectives. EXPERIENCE

Sales Executive Manager- Deekay Group of Companies Dec 2023

• Optimize sales by collecting valuable market trends information in meeting clients’ expectations.

• Engage in market survey by checking other competitors of SARDINE, MARGARINE, COFFEE and Milk, making sure our own product is fast selling in the market.

• Building relationship with customers and making sure collection is done accurately.

• liaise with suppliers to check the progress of existing orders.

• Building the monthly sales from 0 to 300million monthly in Ogun State as a whole.

• negotiating on price, costs, delivery and specifications with buyers and managers

• checking the quantities of goods on display and in stock. Sales Operation Coordinator - Deekay Group of Companies. Aug. 2021 –Dec.2023 Nexus Limited and Haano Industry (FMCG)

• Drove the successful promotion of financial products and services to both new and existing clients, which generated over 7 billion NGN revenue in one year.

• Utilized ERP software to maintain the accuracy and adequacy of sales-related information, overseeing proper billing and delivery of goods to individual outlets.

• Addressed customer complaints promptly and provided comprehensive after-sales support when required, resulting in a 90% customer satisfaction rate.

• Effectively communicated with clients to establish clear expectations and goals for projects, events, and campaigns.

• Assisted various business groups with document organization and dissemination during acquisition.

• Generated daily reports using Microsoft Excel Power BI, while also coordinating all regional sales activities.

• Managed and assigned tasks to team members, ensuring their adherence to individual targets and objectives.

Procurement Personnel - Megawatts Nigeria Limited Oct. 2020 – Aug. 2021

• Implemented effective business development tactics and pursued insurance-related activities for expansion in client base.

• Created an efficient procurement culture based on strong processes, continuous improvement, and team development.

• Maintained and updated a comprehensive inventory list, ensuring accurate records of current and incoming inventory for future reference.

• Achieved targets, yearly savings, cost avoidance, inventory, and transportation costs.

• Owning compliance with procurement processes regarding engendering supplier relationship management and contract management.

• Collaborated closely with team members to identify and mitigate company risks that could hinder growth, effectively enhancing risk management strategies.

• Supervised all projects from initiation to completion, overseeing progress and ensuring successful and timely execution.

Industrial Training - Huawei Technology Nigeria Company Limited Oct. 2018 – Dec. 2019

• Enhanced site engineers' productivity by consistently delivering comprehensive network quality reports.

• Spearheaded the generation of meticulous antenna quality check reports under direct on-site supervision.

• Proactively engaged with customers to identify and implement optimized parameters for site acquisition, resulting in improved performance.

• Played a pivotal role in conducting an in-depth analysis of 2G, 3G, and 4G KPIs, driving data-driven decision- making and enabling targeted improvements.

• Produced detailed reports for 4G LTE single-site verification tests, ensuring adherence to quality standards.

• Utilized the Huawei U2000 tool to perform robust data analysis, enabling efficient network optimization and troubleshooting.

• Leveraged the company's IVR system to effectively communicate with customers, ensuring prompt and high-quality responses were delivered.

ACADEMIC QUALIFICATION

• University of Lagos, Lagos State 2022

B.Sc in Social Science

• Yaba College of Technology, Yaba, Lagos State 2018 O.N.D in Office Technology Management

PROFESSIONAL MEMBERSHIP AND CERTIFICATION

• Advance Excel: Lead Leap Data Analytics School 2023

• Modern Project Management-Quality-Risk-Procurement and Project Closeout ALLISON 2021

SKILLS AND CORE COMPETENCIES

• Customer relationship management

• Proficiency in the use of ERP

• Proficiency in the use of CRM and IVR

• Positive team player with the ability to

maintain professionalism and great

customer service skill

• Basic project management skills

• Strong interpersonal skills

• Data analysis and reporting

• Great multi-tasking skills

• Commercial leadership and team

management

• Effective communication & interpersonal

skills

• Ability to prioritize effectively to meet

deadlines

• Good ability to develop a supplier’s list

PERSONAL INTEREST

Relationship building

Networking

Research and Development

Sales training and skills development

REFERENCES

Available on Request

Contact this candidate