Medical Records Receptionist
Resume:
Kiarra Johnson
Hartford, CT *****
ad5xo7@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
CT valley pediatric center - Windsor, CT
April 2023 to July 2023
Checking patients in and out.
Pulling charts
Filing charts
Scheduling appointments
Front Office Coordinator:
Healogics @ St Francis Hospital - Hartford, CT
May 2022 to April 2023
• Checking in patients.
Scheduling all patients appointments, both new and established Uploading all patients charts for coding after each appointment Completing the billing for all patient appointments Setting up monthly template for patient appointment scheduling Assisting patients with wheelchairs
Creating new patient packets
Placing orders for office equipment, office supplies and skin substitutes for entire department staff Answering all department phone calls
Release of Information Specialist- Medical Records Stat Informatic Solutions - UCONN Health - Farmington, PE January 2022 to May 2022
Gathering patients' medical records in multiple computer systems. Sending medical records to various entities such as patients, doctors, doctors offices, lawyers, the social security administration etc. as requested by patient. Radiology- sending films and images from patients records to various entities such as patients, doctors, doctors offices, lawyers, the social security administration etc. as requested by patient. Sending patient medical records electronically and physically. Assisting patients with obtaining medical records from various facets of the medical records department. Customer Service agent
American Customer Care - Bristol, CT
June 2020 to December 2020
• Answering Questions for customers regarding shipment and arrivals. Canceling orders. Giving refunds.
• Being Detail-Oriented.
• Improving Customer Experience.
• Positive Attitude.
• Time Management.
• Interpersonal Skills.
• Complaint Resolution.
• Communication.
Quality Data Specialist/Data entry clerk
Houston Methodist Hospital - Houston, TX
April 2016 to July 2019
• Complies and maintains various daily, monthly and yearly statistical summary data utilizing Hospital Information System (HIS), Clinical Information System (CIS) and departmental patient records.
• Prepares and provides reports needed on a routine basis for physicians and management.
• Develops and maintains databases.
• Extracts, develops and/or analyzes information and statistical data for research studies, project requests and surveys.
• Evaluates data to ensure that protocol required events took place and monitors the reporting of data for accuracy and completeness.
• Serves as a resource for statistical information pertaining to research studies conducted in the Radiation Therapy Department or in collaboration with other departments.
• Provides and/or sends research study information requested by patients.
• Demonstrates an understanding and commitment to maintaining an environment that assures all patients and individuals are treated with dignity and respect.
• Actively participates in making constructive recommendations for improving working
• relationships in the department.
• Demonstrates the components of the I CARE (Integrity, Compassion, Accountability, Respect, Excellence) values statement.
• Follows all safety rules while on the job.
• Reports accidents promptly and corrects minor safety hazards.
• Performs other duties as assigned.
Referral Intake Specialist/cust. ser. Rep/ call center Gift of Life Donor Program - Philadelphia, PA
September 2007 to June 2015
Poke with PokeInbound/outbound call center.
Spoke with nurses, doctors, phicician assistants and other medical staff regarding patients current condition and past medical to determine whether patients were suitable for tissue donation. Spoke with coroners and medical examiners to determine whether they would allow our organization to perform a recovery.
Spoke with eye banks concerning cornea donation.
Fiiled paperwork into paper charts
Coordinated with on site coordinators to receive all patient medical information for organ donation. Allocated kidneys and pancreata to potential recipients Spoke with patients next of kin regarding tissue donation. Temporarily worked as executive assistant for entire organization. Medical Office Assistant
Temple University Hospital - Philadelphia, PA
July 2004 to August 2006
• Created, converted and organized medical charts for patients.
• Placed orders for, retrieved and delivered medical supplies.
• Created information/gift packages for new patients.
• Received GYN patients.
• Entered patient information from several clinics into data system.
• Performed general office tasks such as filing, faxing, photocopying, typing and data entry
• Provided customer service and assistance in call center environment using multi-line phone systems Cashier/Customer Service
Meadows Music Theatre/Shoptrite - Hartford, CT
April 1998 to June 2003
• Performed general office tasks such as filing, faxing, photocopying, typing and data entry
• Provided customer service and assistance in call center environment using multi-line phone systems
• I have experience working in chemistry labs with gas chromatography, acid-base titration, dilutions, and pH readings and various other chemical processes
• I have biology lab experience working with plating cultures, DNA extraction and analysis, dissection, suspension, bacterial isolation and identification, gram staining, gel electrophoresis, paper chromatography, distillation, and aseptic techniques. Education
Bachelor of Arts in Biology
Temple University - Philadelphia, PA
May 2007
Skills
• Proficient in: Microsoft Word, Microsoft Excel, and Microsoft Works
• Knowledge of medical terminology
• Strong organizational
• interpersonal
• verbal
• mathematical skills
• Office Manager Experience
• Gas Chromatography
• Dissection
• Chromatography
• Aseptic Technique
• Laboratory Experience
• High-Performance Liquid Chromatography
• Spectroscopy
• QA/QC
• Microsoft Excel
• English
• Microsoft Word
• Microbiology
• EMR Systems
• Laboratory Management
• Microscopy
• Laboratory techniques
• Wet chemistry
• Triage
• Physiology Knowledge
• Microsoft Office
• Research
• Medical office experience (10+ years)
• Clerical experience (8 years)
• Documentation review (8 years)
• Cash handling (4 years)
• Cashiering (4 years)
• Hospital Experience
• Quality Control
• Medical Scheduling
• ICD-10
• Tutoring
• Anatomy Knowledge
• Customer service
• Typing
• Cash handling
• Clerical experience
• Cash register
• Medical terminology
• Medical records
• EMR systems
• Epic
• Windows
• Cold calling
• Hospital experience
• Vital signs
• Microsoft Access
• Physiology knowledge
• Quality control
• Data collection
• ICD-10
• Anatomy knowledge
• Tutoring
• Laboratory experience
• Pediatrics
• Quality assurance
• Research
• Gas chromatography
• Documentation review
• PeopleSoft
• Databases
• Adult education
• Front desk
• Multi-line phone systems
• Communication skills
• Microsoft Office
• Microsoft Excel
• EHR systems
• Veterinary experience
• ICD coding
• English
• Histology
• Medical coding
• Leadership
• Time management
Certifications and Licenses
CPR Certification
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