Property Manager

BRIAN K. LANE

Denver, CO 303-***-**** ad5xnm@r.postjobfree.com

SUMMARY

Proven property manager with outstanding employee, tenant, and vendor relationship skills. Goal driven with the ability to manage multiple projects and tasks concurrently. Highly effective and thoughtful leader with a track record of building highly effective teams. Successful at keeping business objectives in mind while remaining under budget resulting in elevated profits. Adept in processing contracts, invoices, and purchase orders efficiently. Proficient in Windows, Linux, MS Suite, Yardi, LRO, Kronos, Nexus, and proprietary databases.

EDUCATION

Associate of Applied Science in Computer Information Systems: Ivy Tech State College, Evansville, IN

EXPERIENCE

RHP Properties

Community Manager

May 2023 – Present

●Build and maintain a thriving community at a consistent 98% occupancy level

●Directly manage the physical and financial performance of the 233 unit property in accordance with budget, company, state, and federal guidelines.

●Analyze and deliver accurate financial and operational reports.

●Build, motivate, train and coach team members to effectively market, sell and operate at a high level.

●Effectively building rewarding relationships with new and existing vendors and community residents.

●Consistent top performer with the lowest delinquency in the region, never exceeding 2%.

Avenue 5

Leasing Consultant

Nov 2021 – May 2023

●Invariable top performing leasing agent.

●Directly assisted the Leasing Manager in marketing and advertising of vacant apartment homes for rent.

●Verified and submitted applications for final approval or denial

●Worked directly with current tenants to investigate resident disturbances, violations, and complaints in a clear and timely manner and followed through to seek appropriate resolutions.

●Scheduled move-in/move-outs and collected applicable deposits and/or fees, maintained and issued all keys and performed new tenant orientation to ensure smooth transitions.

Career Strategies

Leasing Consultant

Oct 2021 – Nov 2021

●Showed and leased apartment homes to future residents with a high degree of customer service, while meeting monthly lease quotas .

●Maintained occupancy standards at the highest level and provided the maximum level of service to the residents.

SiriusXM

Field Technician

Oct 2019 – Oct 2021

●Proven track record in meeting and surpassing targeted objectives.

●Travel and audit automotive dealerships throughout Colorado.

●Implement radio refresh process across dealership inventories.

●Provide daily and monthly reports of travel and dealership inventories.

●Great diligence working in a remote position.

Hertz Rental Car, Denver, CO

Rental Agent

Jul 2019 – Oct 2019

●Assisted customers in a high volume location at DIA with auto rental needs.

●Processed application, disclosed pricing of upgraded amenities.

●Processed payments, prepared and disclosed contract documentation.

Dish Network, Englewood, CO

Sales Associate/Retention Specialist

Sep 2017 – Feb 2018

●Handled a high volume of potential customer inquiries regarding product information and product offers.

●Resolved customer complaints and ensured customer retention.

●Promoted within six months of hire to Retention Specialist from Sales Associate.

Menzies Aviation, Denver, CO

Aircraft Fueler

Oct 2016-Aug 2017

●Responsible for driving fuel tankers and fueling airplanes

●Insured safety by effectively communicating with foreman and staff

Town Finance/Citizens State Bank, Hartford City, IN

Assistant Vice President / Indirect Lending

Apr 2013 – Jan 2015

●Cultivated prospect loan customers.

●Increased companywide indirect loan department portfolio by over 150%.

●Developed and nurtured relationships with over 50 key business owners.

●Visited with new retail business owners to promote, negotiate, and secure new lending relationships.

●Improved the performance of the branch banks by developing and delivering turn key customer referrals.

Town Finance/Citizens State Bank, Hartford City, IN

Branch Manager

Jul 2003 – Dec 2013

●Developed strong community identity and branding which drove increased business and loan traffic.

●Branch performance was driven by ensuring that we had the right people in the right positions and that they had the proper training and customer service skills to continue driving repeat sales.

●Received commendable audit reports from both internal and external financial auditors.

●Increased the branch portfolio by over 70% within the first two years.

●Oversaw members of the local branch and turned around an unprofitable branch into a company top producer.

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