Customer Service Medical Records

CARMEN CASTILLO

EXPERIENCE

*/****–*/****

Paralegal assistant

• Law Firm of Attorney DiGiovanni,Esq.

*/****–2016

Lead call customer service center rep

• Sansone Auto Mall

*/****–Present

Surgical Coordinator /Billing and Coding

• Associates in ENT & Allergy

Tracking and documenting client medical information, scheduling surgical procedures, confirming insurance, and organizing the schedule for each surgeon.

Reviewing a patient's medical records after a visit and translating the information into codes that insurers use to process claims from patients.

EDUCATION

Elizabeth High School

Union County College

Maintained a 3.4GPA through Out

COMMUNICATION

Excellent written and verbal communication skills.

Confident, articulate, and professional speaking abilities

Empathic listener and persuasive speaker.

Speaking in public, to groups, or via electronic media.

Excellent presentation and negotiation skills

Elizabeth NJ

908-***-****

ad5xnk@r.postjobfree.com

OBJECTIVE

Committed to providing superior service to team members, management and exceeding expectations. Known to have a reputation for being innovation, fast learner, reliable, enthusiastic. Able adaptable to corporate cultural changes. Bilingual in Spanish and English.

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