Customer Service Project Manager
Resume:
*** ****** ***** ********* ** ***** 702-***-**** ad5xmm@r.postjobfree.com
Ian D. Hayes
Qualifications
Accomplished management professional with 20 years of career progression in warehouse operations. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator and well-versed in employee, vendor and partner relations. Experience
7-10-23 to Present A-1 Auto Parts Henderson NV
Plant Manager
:Hiring,Manage and training of all New Yard Employee
: Oversee of Customer Service
: Managed all Yard supply ordering, stock purchases
: Managed Timekeeper, Schedules
: Managed Daily, weekly, Monthly inventory reports
: Responsible for general supervision of all phases of the plant including Production, Quality Control and Maintenance
: Manage Equipment & Safety
: Sales walk-in,Ecommerce,Phone
11-16-2021 to 7-10-23 Copart Inc Las Vegas NV
Assistant General Manager
: Hiring,Manage and training of all New Yard Employee
: Oversee of Customer Service
: Managed all Yard supply ordering
: Project Manager
: Managed Timekeeper, payroll, Schedules
: Managed Daily, weekly, Monthly inventory reports
: Responsible for general supervision of all phases of the plant including Production, Quality Control and Maintenance
: Manage Equipment & Safety
8-1-2021 to
11-15-2021
Express Cakes Las Vegas NV
Operations Manager
: Manage and training of all warehouse/distribution
: Managed weekly, Monthly budgeting reports, inventory reports
: Managed Timekeeper, payroll, Schedules
: Handled all aspects of maintenance, safety protocol and Meetings in the warehouse.
: Handling of all OSHA/Health Inspections
: Hiring of all new employees
: Oversee of Customer Service
: Managed all supply ordering
: Project Manager
: IT support/Maintenance
5-2014 to 3-2020 LKQ of Las Vegas North Las Vegas NV Operations Manager
: Manage and train all warehouses/distribution with 60 employees.
: Managed weekly, Monthly budgeting reports, inventory reports
: Managed Timekeeper, payroll, Schedules
: Handled all aspects of maintenance, safety protocol and Meetings in the warehouse.
: Handling of all OSHA/Stormwater compliance
: Responsible for general supervision of all phases of the plant including Production, Quality control, And Shipping & Receiving
: Hiring of all new employees
: Oversee of Customer Service in walk-in customers Area
: Managed all supply ordering
: Project Manager
: IT support
1-2012 to 5-2014 LKQ of Eastern Idaho Pocatello ID Plant Manager
: Responsible for general supervision of all phases of the plant including Production, Quality control, maintenance, shipping and receiving
: Handled all aspects of maintenance and safety protocol at facility
: Handling of all OSHA/Stormwater compliance
: Hired and Trained all New employees
: Oversee of Customer Service
: Managed Day to Day operations at plant with 20 employees
: Managing all the weekly, Monthly, Yearly Budget reviews
: Oversee Payroll and accounting and Schedules
: Customer Relations
: managed all Purchasing of supplies/product
: IT Support
: Project manager
2/2002 to 1/2012 LKQ of Stockton Stockton Ca
Site Manager
: Managed Day to Day operations at the plant with 80 employees.
: Hired and Trained all New employees
: Running all Reports for inventory and production
: Handled all aspects of maintenance and safety protocol at facility
: Handling of all CAL OSHA/Stormwater compliance
: Oversee Customer Service
: Oversee of the Quality control system.
: Managed all purchasing
: IT support
: Project manager
Education
1986-1990 Franklin High School Stockton Ca
High School Diploma
References are available upon request.
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