Customer Service Room Attendant
Resume:
Nisharah Richards
Palm Bay, FL *****
ad5xm5@r.postjobfree.com
Willing to relocate to: Addison, TX
Authorized to work in the US for any employer
Work Experience
Floater Caregiver
GOSHEN HEALTHCARE SERVICES, LLC - Dallas, TX
January 2022 to Present
• Assisting Residence with their daily needs
• Laundry and Room attendant
• Caring for resident on Hospice
• Assisting with Feeding
• Assisting with bathing and grooming - This can include but is not limited to: shampooing hair, finger and toenail care, brushing teething, and shower assistance.
• Cared for 7 different patients on a rotational schedule
• Performed light housekeeping duties, including cleaning and meal preparation
• Assisted patients with bathing, clothing, feeding, and exercise to promote mental alertness
• Followed care plan, home regulations, and implemented consistent safety practices
• Transferring the client - This refers to transferring the client from chairs, from the toilet, from bed, and to and from a vehicle.
GOSHEN HEALTHCARE SERVICES, LLC - Lewisville, TX
March 2021 to Present
Car giver
• Assisting various individuals with disabilities
• Medication reminder
• Prepping/cooking meal
• Assisting with bathing and grooming - This can include but is not limited to: shampooing hair, finger and toenail care, brushing teething, and shower assistance.
• Basic food preparation - From grocery shopping to actually preparing the food, it's important to ensure the senior is displaying proper nutrition.
Golding Royalties services
Customer Service Representative
TruGreen - Melbourne, FL
February 2024 to June 2024
Sales and communicating with customers.
Med Tech/Caregiver
Bethesda on Turkey Creek - Palm Bay, FL
June 2023 to November 2023
My role was giving medication, assisting residents with showers and other daily tasks. Shift Lead
Walgreen's Pharmacy - Miami, FL
August 2017 to March 2021
• Customer Service
• Opening and Closing the store
• Cash handling, end of day transactions
• Resolve customer complaints
• Assist with placement of orders, refunds, or exchanges
• Handle product recalls.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. INTEL COMMUNICATION COMPANY - Kingston, JM
January 2016 to July 2017
• Handle 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction.
• Memorized all company products and services to be able to answer customer questions quickly and efficiently and increase upsells
• Collect source data such as customer names, addresses, phone numbers, credit card information for over 1000 customers and enter data into customer service software
• Proficient in video conferencing platforms such as Zoom, Hangouts, and Skype, able to communicate with customers across a variety of channels
References and Transcripts Available Upon Your Request Education
Greater Portmore High School - Kingston, JM
Skills
• Team Player
• Able to lift up to 200 pounds
• Experienced with managing records
• Self Driven
• Patient and friendly
• Expert in Microsoft Office
• Strong Multi-tasker
• Hospice Care
• Caregiving
• Nursing
• Communication skills
• Outside sales
• Sales
• Hospitality
• Customer service
• Shift management
• Microsoft Office
• English
• Bilingual
• B2B sales
Certifications and Licenses
First Aid Certification
January 2023 to January 2024
CPR Certification
January 2023 to January 2024
Contact this candidate