Victoria C. Mulligan
Laurel MD 20707
ad5xlo@r.postjobfree.com
Detail-oriented Bilingual professional with great interpersonal communication skills. Committed and eager to provide the highest level productivity, integrity, reliability, and professionalism. Friendly and positive attitude with a proven track record of working collaboratively and effectively with employers and team members to achieve goals. Highly dependable and accountable.
SKILLS
Fluent in English and Spanish. Ability to translate precisely and communicate professionally.
Translate outgoing and incoming correspondence, client applications, company memos, addressed phone and in person client inquiries.
Analyze and resolve issues to ensure customer satisfaction with all aspects of services rendered. Deliver excellent customer service and demonstrate a high degree of professionalism.
Assist Management and colleagues with projects and client/member follow up. Strong organizational skills. Proven ability to reach a targeted goal.
Proficient with Windows operating systems, Microsoft Word, Excel, WordPerfect, Adobe Photoshop and more. Experienced in all office equipment. Skilled at processing data and information, keeping records, and department reports.
EDUCATION
HS. Diploma 2001
Eleanor Roosevelt High School Greenbelt, MD
Associate of Applied Science 2023 - current
Major: Paralegal Studies Largo, MD
Prince George’s Community College
Honors: Phi Theta Kappa
National Society of Leadership and Success (NSLS)
National Society of Collegiate Scholars (NSCS)
EXPERIENCE
Administrative Assistance Customer Service Representative
Ann's House of Nuts Corp Nationwide Insurance
Jessup, MD Dunkirk, MD
1998-2002 2002-2003
Internet Sales Manager Dental Assistant
Tischer Acura Nissan Access Dental Care
Laurel, MD Laurel, MD
2003-2004 2004-2006
Member Claims Processing Department Accounting Department
Zenith American Solutions Integrated Document Solutions, Inc.
Columbia, MD Lanham, MD
2004-2006 2005-2007
IT Apprentice Office Assistant Manager
Maron Computer Services, Inc. JW Trucking, Inc.
Clinton, MD Laurel, MD
2007-2009 2012-2015
Part-time Server
Texas Roadhouse
Columbia, MD
2022-current