Kimberly Cherice Carlbom
Wall, SD 57790
Home: 605-***-****
Cell: 605-***-****
Email: ad5xjx@r.postjobfree.com
Target Job Title: Administrative Assistant
Work Experience
Building Forever Families – Adoption & Family Services
Office Assistant
1/2019 – Present
Daily work requirements are as follows:
Sending out paperwork and legal documents to potential families.
Maintain employee/family files
Help supervisor on visits of potential families
Helping with preparing documents for the courts to finalize adoptions
Make visits with potential birth parents
Making phone calls to potential families
Meeting with adoptive couples and or birth families
Black Hills Federal Credit Union
Teller
8/2015 - 4/2017
Contact Supervisor: Yes
Supervisor’s Name and Phone: Mandi Reuwsat 605-***-****
Daily work requirements are as follows:
Make daily transactions for members, doing daily deposits and making changes to their accounts upon their request.
Meet daily quota’s that were required
Answer phone calls from members and potential members
Using various computer programs and spreadsheets for making deposits and withdrawals
Customer Service skills
Badlands National Park Grade Level: GS-05
Interior, SD 57750 Salary 15/hour
4/27/2008 – 10/08/2008 Hours per week: 40
5/24/2009-10/07/2009
5/09/2010-10/04/2010
5/08/2011-10/20/2011
Seasonal Lead Visitor Use Assistant
Contact Supervisor: Yes.
Supervisor’s Name and Phone: Tammy Huether 605-***-****
Daily work requirements are as follows:
Communicated orally and provided accurate information to visitors on a daily basis, concerning the Badlands and other surrounding areas of interest.
Provided public orientation and explanations of current Park events, Resource Management projects and Management policies.
Completed daily shift reports using Microsoft Word and Excel programs.
Assisted the supervisor with the cash register operations and credit card machine training given to new seasonal employees.
Assisted the supervisor with counting the money that is obtained from the Cedar Pass Campground registrations on a weekly basis.
I was a Lead Visitor Use Assistant, and led all GS-4 Visitor Use Assistants in daily fee collection operation. In addition I staffed the Cedar Pass Campground during 2008 and 2009 on my supervisor’s lieu days.
Under stressful situations I worked independently and was able to handle a high volume of traffic in a calm manner.
Used a two-way radio daily to report in and out of service to park dispatch.
When visitors needed, I reported to law enforcement rangers any traffic or medical problems via telephone or park two-way radio.
On a daily basis I operated a government vehicle to cover the Interior Entrance Station breaks.
I also assisted the supervisor with fee compliance audits (road audits) to insure proper park passes sold by the Northeast entrance staff as well as the Interior entrance staff.
I maintained to ensure that all entrance stations were cleaned and well stocked with supplies.
When the Supervisor was absent I issued park passes to other Visitor Use Assistants and was responsible for keeping accountability log books accurate and up-to-date.
Provided encouragement, guidance and direction to fee collectors and actively supported team decisions.
During the winter of 2008 and 2009 I provided coverage in the visitor center, working directly with visitors and answering any questions they may have had. I also assisted with the education programs for the school systems, which included the distance learning programs.
During the winter of 2008 and 2009 I assisted with education programs for the school systems, which included the distance learning programs, this included the Jr. Ranger program and provided the children with necessary materials that they needed such as the book, the oath and their Jr. Ranger badges.
Badlands National Park Grade Level GS-04
Interior, SD 57750 Salary 12.14/hour
5/21/2006 – 9/12/2006 Hours per week: 40
5/30/2007-9/29/2007
Seasonal Visitor Use Assistant
Contact Supervisor: Yes.
Supervisor’s Name and Phone: Tammy Huether 605-***-****
Daily work requirements are as follows:
Communicated orally and provided accurate information to visitors on a daily basis, concerning the Badlands and other surrounding areas of interest.
Provided public orientation and explanations of current Park events, Resource Management projects and Management policies.
Completed daily shift reports using Microsoft Word and Excel programs.
Used a two-way radio daily to report in and out of service to dispatch. When visitors needed, I reported to law enforcement rangers any traffic or medical problems via telephone or park two-way radio.
Operated a government vehicle to give breaks to the Interior Entrance station daily.
I maintained to ensure that all entrance stations were cleaned and well stocked with supplies.
Catholic Social Services
Rapid City, SD 57701 Salary: 7.90/hour
8/2000 – 10/2003 Hours per week: 40
Office Assistant
Contact Supervisor: Yes.
Supervisor’s Name and Phone: Lorinda Collings 605-***-****
Daily work requirements are as follows:
Communicate orally with clients as they came in each day.
Answering phones and transferring calls.
Scheduling appointments.
Helped clients by giving them various information packets about various programs that were offered.
Worked with various computer programs such as: Microsoft work, Access, Excel, Print Shop and some graphic programs.
Made copies and put together different booklets.
Assisted in putting together the Palm Sunday Brunch.
Trinity Lutheran Church
Rapid City, SD 57701 Salary: 25,000/year
6/1994 – 8/2000 Hours per week: 40
Administrative Assistant/Counselor
Contact Supervisor: No, no longer there or in the area.
Supervisor’s Name: Mike Bradley
Daily work requirements are as follows:
Communicate orally with visitors as they come in to the church.
Answering phones.
Directing visitors to various functions within the building.
Putting together the weekly Sunday bulletins.
Designing the monthly newsletter and getting that mailed out.
Assisted the pastors in counseling the needy.
Assisted in counseling various clients who were dealing with various issues of abuse.
Helped the pastors with various projects to get ready for the Sunday morning services.
Education
Hinkley High School
Aurora, Colorado
Diploma – 6/1984
Chadron State College
Chadron, Nebraska
8/1984-5/1990
Stratford Career Institute
Online 2/2008
Diploma in Medical Transcription with high honors
Stratford Career Institute
Online 6/2010 – Present
Human Services (Social Work)
Training Courses
Visitor Use Assistant Seasonal Training – May 2006
Visitor Use Assistant Seasonal Training – May 2007
Visitor Use Assistant Seasonal Training – May 2008 (As Seasonal Lead)
Visitor Use Assistant Seasonal Training – May 2011 (As Seasonal Lead)
Customer Service Training – July 2004
Microsoft Excel and Access Training – June 2001
Other Experience
Youth Group Leader – 1992-1997
References
Dalaina Salamun 605-***-****
Penny Steinken 605-***-****
Kelly Lockwood 847-***-****