Customer Service Administrative Support
Resume:
Christa Fuller
Livingston, TX *****
ad5xhq@r.postjobfree.com
Dynamic and results-driven Administrative Support Specialist with a proven track record in finance, client satisfaction, and employee training. Known for excellent communication skills, critical thinking, and performing well in high-demand, fast-paced environments.
Areas of Expertise
Administrative Support
Cash Management
Client Satisfaction
Employee Training and Development
Excellent Communication
Critical Thinking
Customer Service
Financial Processing
Professional Experience
Coastal Crew Change Lake Charles, LA June 2022 - June 2023
Finance Assistant
Collaborated with team members to identify and implement process improvements.
Managed client accounts, tracking and collecting outstanding payments.
Handled payments processing, invoicing, and collections tasks.
Maintained high customer satisfaction by addressing inquiries and concerns.
Conducted data import, scanning, and manual keying processes to ensure invoice accuracy.
Investigated and resolved past due invoices, reducing outstanding accounts.
The Lamkin Group dba Champion Sales and Lease Louisville, KY April 2015 – Jan. 2020
Corporate Home Office Manager
●Automated office operations by managing client correspondence, records, contracts, and data communications.
●Oversaw office inventory and placed supply orders.
●Trained and mentored administrative staff in company policies and best practices.
●Elevated customer satisfaction by resolving client and case issues effectively.
●Managed scheduling and allocated resources and calendars efficiently.
Brown-Forman Louisville, KY Jan. 2015 – Oct. 2015
Bottling Line Operator
●Applied bottle labels precisely to maintain consistency.
●Inspected products for accuracy and quality control.
●Maintained optimal production schedules by operating packaging machinery.
●Collaborated with team members to meet production deadlines.
Swarovski Louisville, KY Jan. 2013 – Sept. 2014 Brand Ambassador
●Provided superior customer service to promote a positive company image.
●Maintained visual merchandising standards to boost sales.
●Built relationships with customers for future development opportunities.
●Organized and executed promotional events, including setup and teardown.
●Utilized social media for product promotion.
Amy Bordogna Louisville, KY June 2002 – Sept. 2012
Personal Assistant
●Assisted with personal, medical, and financial aspects while battling a rare connective tissue disease.
●Scheduled medical appointments and managed prescriptions.
●Applied for grants for financial assistance.
●Conducted extensive online and phone research for medical help.
●Managed scheduling and made travel arrangements.
Self Employed Services Louisville, KY Jan. 1995 - June 2002
Household Manager
●Managed household scheduling and expenses for a 6-member household.
●Planned and cooked meals with consideration to dietary restrictions.
●Provided positive reinforcement and taught life skills to children.
Creative Alliance Advertising Louisville, KY Dec. 1991 – Jan. 1995
Accounting
●Managed accounts payable, accounts receivable, bank reconciliations, and payroll.
●Prepared financial documentation, reports, and spreadsheets.
●Ensured integrity of accounting information.
●Communicated with vendors and clients to facilitate timely payments.
●Created new audit procedures to ensure regulatory compliance.
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