Customer Service, Talent Acquisition, Recruiter, Sourcer

Nicole Paddon

Newport, Michigan 734-***-**** ad5xg1@r.postjobfree.com www.linkedin.com/in/nicole-paddona923637

PROFESSIONAL PROFILE

Accomplished and highly experienced talent acquisition and strategic sourcing professional with 13+ years of staffing expertise. Specializing in social media, job boards, and ATS recruitment sourcing. Creative marketing strategist and leader with a proven track record of consistently pacesetting and exceeding expectations. Passionate and goal-driven approach in identifying and attracting top talent to drive organizational growth. Adept at finding talent and encouraging engagement. Proficient in MS Word, Excel, Outlook. Areas of expertise include:

Social Media Recruitment

Online Branding and Employer Branding

Proactive Marketing and Community

Engagement

Facebook Ads Management

Lead Generation and Talent Acquisition

Recruitment and Sourcing

Training and Orientation

Customer Service

Candidate Sourcing and Metrics Analysis

Adobe Acrobat / Canva

Bullhorn

WORK EXPERIENCE

Calvary Church, Southgate, MI 2024-present

Social Media Content Creator (Volunteer)

My role involves the strategic planning, creation (using Canva and Adobe Acrobat), and management of digital content across various social media platforms to engage and connect with the congregation, promote events and initiatives, and share the message of the church.

Kelly Services World Headquarters, Troy, Michigan 2017- 2023

Strategic Sourcing Specialist (remote) (2021-2023)

Managed full-cycle recruiting support, project-based, including resume review, phone interview, ATS submission, and onboarding initiation for seven state regions. As of 9/23 sourced 8400+ candidates and 280 placements.

•Simultaneously managed 10+ sourcing outreach tools, including ZipRecruiter, LinkedIn, CareerBuilder, Snagajob, Talent.com, RecruitMilitary, and state job boards.

•Identified by upper leadership to lead trainings on outreach tools, including Indeed, CareerBuilder and Facebook.

•Achieved SME status on Bullhorn utilization and facilitated trainings for >50 staff.

•Owned launch calls at role origination, partnering with key stakeholders to gain deeper understanding and determine sourcing strategy.

•Surpassed monthly team goal of 27 starts, converting average of 31 sourced talent leads to full time employees monthly.

•Primary point of contact for recruitment teams of 1-5+ people spanning 7-8 accounts on a continuous cadence.

•Owned and managed social sourcing strategy for 7+ Facebook ads weekly, staying below pre-determined CPA.

•Reviewed job descriptions for performance optimization, per platform intricacies

•Created Ads for job boards utilizing Adobe Acrobat

Recruiter (2017 – 2021)

Responsible for providing best-in-class service to Kelly's customers and temporary employees in southeastern Michigan region placing manufacturing personnel.

•Customer-related service included taking and filling orders, managing the order life cycle, resolving problems, and developing business through customer service calls.

•Marketed candidates proactively, recruiting, screening, hiring, training, and conducting orientations.

•Continuously strove to meet and exceed service delivery goals and customer expectations.

•Operated within company policy, exercised discretion and independent judgment in making decisions.

Recruiter - LaJoy Group, Plymouth, Michigan 2015 - 2017

Sole recruiter for Industrial Bakery assigned to recruit for positions that included temporary, production, shipping, sanitation, and Maintenance Technicians.

•Attended Job Fairs monthly and held hiring events at Michigan Works.

•Posted job openings to websites and social media like, Facebook, Indeed, Michigan Talent Bank, Workable, ZipRecruiter and CareerBuilder.

•Performed prescreens by phone as well as sent assigned testing to potential candidates.

•Conducted first round of face-to-face interviews at office before sending to bakery for second round interviews.

•Visited bakery on a weekly basis to speak with associates regarding the work environment and answer any questions or concerns.

•Processed employment verifications for all new hires using Peoplefacts and processed I-9 verifications using i9advantage.

Office Manager – Automation Personnel Services, Decatur, AL 2012 - 2015

Managed office of 3 employees ensuring compliance of all Corporate Office policies and procedures.

•Determined staffing requirements, hired, and trained new employees.

•Assisted in processing weekly payroll.

•Recruited for job openings using online resources and local job fairs.

•Maintained constant communication with customers via e-mail or by phone regarding job order status and helped resolve any issues or complaints effectively.

•Processed I-9s, criminal background checks, (to include MVR and Educational references if needed by client) and drug screens daily.

•Filed unemployment claims via e-mail or fax and managed State calls if claims were disputed by former employees.

•Filed workers’ compensation paperwork and attended doctor visits with injured employee.

Staffing Coordinator 2010 - 2012

Answered multi-line phone system and helped prospective employees as they entered office.

•Processed I-9s, criminal background checks and drug screens on daily basis.

•Filled all job orders to company specifics in a timely manner.

EDUCATION

High School diploma May 1998 Montgomery City, Missouri

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