SUMMARY
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS
CERTIFICATIONS
Muscat, Oman
ad5xbk@r.postjobfree.com
BIVEK THAPA +968-********
CASH OFFICE EXECUTIVE
Highly motivated and professional with successful background in Retail Management and Costumer Service. Offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focus and maximizing team efficiency and costumer satisfaction through training and performance improvements. Results - Oriented Manager, motivated to exceed expectations and deliver exceptional service.
The Sultan Center LLC . 2020- Present
Responsible for handling all cash related process in the store coming through sales.
Responsible for all financial work such as making Reconciliation daily, weekly and monthly, banking, inventories, petty cash, gift vouchers etc.
Responsible for making reports on daily basis and send details to finance department.
Responsible for submitting all sales related documents on weekly and monthly basis report to Internal Audit Department. The Sultan Center LLC. 2019- 2020
Managing the staff, providing costumer service, and ensuring that is store runs smoothly and efficiency .
Frontend supervisor usually oversee cashiers, baggers and other employees within the checkout area of store top ensure that excellent costumer service is provided to costumers. Oversee costumer returns and exchange, and check
authorization.
Resolving costumer challenges and issues. Assisting other cashiers when necessary. Training new cashiers.
The Sultan Center LLC. 2018- 2019
Manage transactions with costumers using the point-of- sale system. Scan products and ensure accurate pricing. Take cash, credit and debit payments. Issue receipts, refunds, change or tickets. Redeem stamps and coupons.
Cross sell or upsell products. Resolve costumer complains and concerns . Working with the team to meet store sales goals. Reconciling cash drawers and sales receipts.
2 Years Diploma in Mechanical Engineering in
2012 - 2014
Higher Secondary Education in Arts 2010 - 2012
Strong organizational and time-
management skills
Exceptional communication and
interpersonal skills
Ability to work independently and as part
of a team
Detail-oriented and able to handle
multiple tasks simultaneously
Experience in managing budgets and
handling financial documents
Certificate of Training in Cashier SOP in
2021.
Certificate of Appreciation of Outstanding
Performance in Achieving the goals of TSC
Oman in 2023.
Certificate of completion Program 2023
Costumer Experience Training .
Cash Office Executive
Frontend Supervisor
Cashier
INDUSTRIAL TRAINING INSTITUTE (ITI)
Pushpa Rani Roy Memorial Higher
Secondary School