Customer Service Call Centre
Resume:
**** -
2008
2009
2010
Mbalenhle Promise Biyela
**** ***** * ******** ******* 4319
065******* ad5xap@r.postjobfree.com
Objective
Sales, Customer Service and Management experience and professional with 4+ years experience in lead generation and lead qualifications, proven customer service, and communication skills to effectively fill the sale Associate and Customer Service role in the company. Experience
Woolworths
Customer service and cashier
Operating cash register
Directing and servicing customer
Processing payments
Floor management
Remo's Fretteli
Junior management
Supervisor
Customer care and service
Ensuring place is Welcoming
Organising and setup of promotion
Establishe and Promote Relationships with customers. Kensington Superspar
Shop and Stoketake associates
Ensure customers satisfaction
Managing Stoketake
Balancing and Counting stoke
Handling and Balancing cash
CCI CALL CENTRE
Customer service agents
Outbound and Inbound Call Centre Agents
Dealing with Customer Service and Billing Issues
Resolving Customers Issues
Upgrading Customer Product
Customer Satisfaction
TCH Group Call Centre
Sales Agent and Team Leader
Sales Agent, Lead Gen
Managing Teams
End Of Day Processes
Booking for Customers Appointments
Education
Cornerstone Training
Call Centre Certificate
Hi-tech Computer Training
Introduction to Computers
Central Business Academy
Marketing Field Research Certificate
Skills
️Sales ️Team Building ️Problem Solving ️Decision Making Projects
Life Skills Empowerment Course - Mr Price Jumpstart Vision and goal setting
Self leadership
Basic hr principles
Work Ethics
Finances
Communication skills
Retail store associates programmer - Mr Price Jumpstart Stock room..
Receiving and understanding of stock
Stock queries
Stock administration
Shop floor..
Price boards
House keeping
In-store Display and Security
Reference
Desiree - Woolworths
Management
Kyra - Remo's Fretteli
Management
Diana Cooper - Kensington Superspar
Management
Bongekile Khoza - CCI Call Centre
Mananger
Nathan Gopal - TCH Group
Mananger
Contact this candidate