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Mortgage Loan Customer Service

Location:
Tampa, FL, 33602
Posted:
May 25, 2024

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Resume:

Annmarie Pantaleo

**** ***** **

Spring Hill, Fl. 34606

352-***-****

ad5x9q@r.postjobfree.com

OBJECTIVE: Experience as a Loan Processor, H.R. Mgr and Mortgage Broker with strong organization, customer service, and documentation skills Seeks employment in a office environment with a company that would recognize and utilize my skills and experience

ABILITY SUMMARY:

Well organized and efficent multitasking projects work completion and detailed oriented, communication, management, computer software< and office equipment knowledge

EXPERIENCE:

Truist Bank Orlando Fl Truist Bank closed their mortgage campus Mortgage Processor 2020 to 2023

y Reviewed residential loan application files to verify that application data was complete and met establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment.

y Called and wrote credit bureau and employer to verify accuracy of information. y Typed loan application forms, using computer.

y Called specified companies to obtain property abstract, survey and appraisal. y Informed supervisor of discrepancies in title and survey. y Submitted mortgage loan application files for underwriting approval. y Typed and mailed approval and denial letters to applicants. y Submitted approved mortgage loan file to mortgage loan closer. EXPERIENCE: Love Honda Homassassa Florida

BDC January 2019 to December 2020

Making out bound calls and setting up appointments for Sales Floor EXPERIENCE:

USAA Tampa Florida

Loan Processor 2019 to 2021

y Checked value of customer collateral to be held as loan security. y Calculated, reviewed and corrected errors on interest, principal, payment and closing costs, using computers and calculators.

y Contacted customers by mail, telephone and in person concerning acceptance and rejection of applications.

Annmarie Pantaleo Page 2

y Submitted loan applications with recommendation for underwriting approval. y Recorded applications for loan and credit, loan information and disbursements of funds, using computers.

y Contacted credit bureaus, employers and other sources in order to check applicants' credit and personal references.

EXPERIENCE: Belks Brooksbville. Fl

HR Manager 2017 to 2019

y Completed time sheets showing employees' arrival and departure times.

y Completed, verified, and processed forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.

y Provided information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

y Distributed and collected timecards each pay period. y Processed and issued employee paychecks and statements of earnings and deductions.

y Computed wages and deductions, and entered data into computers.

y Reviewed time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies. REFERENCES: Available upon request



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