Shift Manager Customer Service

TALIA BLIGE

Shift Manager

EXPERIENCE

Jun ****

Aug 2023

SHIFT MANAGER

burger king richmond hill GA

Aug 2023

Present

HOTEL FRONT DESK

Hilton albany ga

Aug 2022

May 2023

ASSISTANT EDUCATOR

Borad of education richmond hill GA

Jan 2021

Aug 2021

DAYCARE ASSISTANT

thrive early learning richmond hill GA

Jul 2022

Jul 2023

PACKAGE HANDER

fedex richmond hill GA

EDUCATION

Aug 2023

Present

albany state university albany ga

2015 E oglethorpe blvd

229-***-****

Sep 10, 2003

American

OBJECTIVE

Experienced Shift Manager

with a proven track record of

successfully leading and

motivating teams to achieve

operational excellence. Skilled

in implementing and

maintaining high standards of

customer service and

efficiency.

Experienced hotel front desk

agent with exceptional

customer service skills, proven

ability to handle bookings and

payments, and strong

communication skills.

Dedicated to ensuring a

positive guest experience.

SKILLS

LANGUAGES

Managed shift operations and ensured team productivity and customer satisfaction.

·

Supervised and coached team members, fostering a positive work environment and staff development.

·

Oversaw inventory control and maintained proper stock levels to meet customer demands.

·

Managed check-ins and check-outs for hotel guests with efficiency and professionalism.

·

Resolved guest inquiries and concerns promptly to ensure a positive customer experience.

·

Utilized booking software to make reservations and coordinate room assignments accurately.

·

Developed and facilitated age-appropriate lesson plans for diverse student populations.

·

Utilized positive reinforcement and behavior management techniques in the classroom setting.

·

Collaborated with teaching team to create individualized learning objectives for students.

·

Supervised and engaged children in age-appropriate activities to promote learning and development.

·

Assisted in planning and implementing daily routines and fun educational projects.

·

· Ensured a safe and clean environment for children to play and learn. Prioritized safety protocols when handling packages to ensure accuracy and efficiency.

·

Collaborated with team members to meet tight deadlines in a fast- paced environment.

·

Utilized scanning equipment to track and manage inventory in a warehouse setting.

·

· Team leadership

· Problem-solving

· Decision-making

· Time management

· Customer service

· Communication

· Multitasking

· Organization

· Problem solving

French Advanced

. Diploma in Advanced

French

·

Contact this candidate