General Manager Car Wash

Joan Keating

* ******** ****** **** **********, Alberta T7S 1J3

Cell: 780-***-****

Email: ****.*******@*****.***

Work Experience:

General Manager

Ramada By Wyndham Whitecourt

Feb 2022-Present

Assistant Slot Manager

Eagle River Casino - Whitecourt, AB

June 2016 to Feb 2022

I supervise two employees and correct any variances from the cash outs the previous night. I handle all issues and concerns of the patrons.

General Manager

Days Inn & Suites Whitecourt

Complete knowledge of hotel operations including: 2006-2015

Management:

Interviewing, hiring and training new employees.

Issuing ROE’s, T4’s and other employee documentation

Completing Timesheets and schedules ensuring staff accountability, conflict resolution when issues arise

Completed all payroll duties, invoicing, bank deposits

Approving expenditures, setting room rates controlling budgets

Meeting with suppliers, ordering supplies & products, ensuring cost effectiveness

Reporting to maintenance any repairs and scheduling in contractors as needed

On call at all times, dealing with disputes, emergencies or disturbances at all hours

Coordinated conventions, events and catering

Education:

Certification in General

School of Hospitality Operations

Simply Accounting

Wyndham Worldwide University

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