Customer Service Representative
Resume:
Salema Hanks
Columbus, OH
ad5x7p@r.postjobfree.com
Motivated with the ability to carry out multiple tasks. Customer service and office skills. Willing to relocate to: Reynoldsburg, OH - Columbus, OH Work Experience
Customer Service Representative
Walmart - Columbus, OH
January 2022 to December 2023
· Handling customer complaints, questions and concerns
· Maintaining an adequate supply of cash and coins in drawer
· Entering financial data into various systems
· Shredding confidential documents that are no longer required Family Caretaker
Self - Columbus, OH
2017 to 2022
Took care of Motherly task because she was sick on her death bed, Cooked for her, bathed her, dressed her, took her to the doctor, did what was supposed to be done. Customer Service Representative
Kroger - Whitehall, OH
January 2016 to December 2017
· Executive daily operations of service desk
· Assist customers to select and purchase specified merchandise
· Handled cash transactions from customers and employees in payment for goods and services, and recorded amounts received
· Operated cash register with peripheral electronic data processing equipment, for bar coding. Public Election Official Coordinator
Franklin County Board of Elections - Columbus, OH
January 2009 to December 2015
· Coordinated training procedures for public elected officials
· Data entry, processed payroll for public officials and job placement for elected officials Teller
US Bank - Columbus, OH
January 2005 to December 2009
· Resolution of customer complaints and requests for refunds, exchanges, and adjustments
· Handle change, cashed checks and issued receipts and tickets to customers/cash refunds
· Conting and packaging currency
· Recording transactions, which involves logging checks and preparing transactions reports Leasing Consultant
Golfe Pointe Apartments - Hilliard, OH
January 2003 to June 2005
Took money orders and cash for apartments, updated leasing contracts and wrote up firms for technical support.
Warehouse Associate
Victoria's Secret - Columbus, OH
2003 to 2004
Shipping and Receiving, working with drivers, customer service,and bill of landing,and scanning in and out of going packages and checking for accuracy.
Inbound Sales
Highlights for Children - Columbus, OH
January 2000 to December 2003
· Placed orders and international calls, adjusted accounts
· Data entry, billing inquiries and cancellations of magazines Education
Columbus State University
June 2007
Franklin Technology Center
June 2004
Skills
• Good Communication Skills
• Management Skills
• Customer Service
• Microsoft Office
• Time management
• Communication skills
• Organizational skills
• Customer service
• Computer skills
• Hotel experience
• Hospitality
• English
• Leadership
• Sales
• Phone etiquette
• Microsoft Word
• Microsoft Excel
• Administrative experience
• Guest services
• Typing
• Analysis skills
• Cash register
• Basic math
• Cash handling
• Warehouse experience
• Distribution center
• Materials handling
• Restaurant experience
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